Online learning in primary schools

Sophie, I have to thank you for bringing me squarely into 2025.  I was aware of 4G/5G USB dongles for single computers, and of being able to use smartphones for tethering 4G/5G, but hadn't realised that the four mobile networks were now providing home hub/routers, effectively mimicking the cabled broadband suppliers.  I'd personally stick to calling the mobile networks 4G/5G rather than wifi, so as not to confuse them with the wifi that we use within home or from external wifi hotspots. 4G/5G is a whole diffferent, wide-area set of  networks, and uses its own distinct wavebands. So, when you're saying wi-fi, I assume you're actually referring to the wide-area networks, and that it's not a matter of just having poor connections within your home local area network, or a router which is deficient.   If any doubt, the best test will be with a computer connected directly to the router by cable; possibly  trying different locations as well. Which really leaves me with only one maybe useful thing to say.  :) The Which pages at https://www.which.co.uk/reviews/broadband/article/what-is-broadband/what-is-4g-broadband-aUWwk1O9J0cW look pretty useful and informative. They include local area quality of coverage maps for the four providers (including 5G user reports I think) , where they say (and I guess it too is pretty common knowledge): Our survey of the best and worst UK mobile networks found that the most common issues mobile customers have are constantly poor phone signal and continuous brief network dropouts – and in fact no network in our survey received a five star rating for network reliability. 

5G has a shorter range and is worse at penetrating obstacles between you and the cell tower, try logging into the router and knocking it back to 4G (LTE) You also need to establish if the problem is WiFi or cellular. Change the WiFi from 5GHz to 2.4GHz and you will get better WiFi coverage within your house If your WiFi is fine and moving to 4G doesn't help then you might be in a dead spot. There's lots of fibre deployed in East Dulwich

Weve used EE for the past 6 years. We're next to Peckham Rye. It's consistent and we've never had any outages or technical issues. We watch live streams for football and suffer no lags or buffering.   All the best.

P4 goes to Brixton or get a train from West Dulwich