I would say that about one in four of our recent trips to Sainsburys Dog Kennel Hill have included a visit to customer services to get a refund for an item which, when self scanned has a higher cost than the shelf label price. I always take a photo of the shelf label. Never yet scanned an item that comes up with a lower cost than the label.
I am sure that the shop must be breaking the law but I haven't tried to check or take the matter further as yet.
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