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By just_browsing · Posted
While I sympathise with the staff, I also wouldn't go out of my way to support H&B - they are far from being a local, independent and I see the investment company that owns it got in various tangles re one of its founders (Russia, sanctions etc). From shopping angle, I used to like them but in recent years (no idea if that coincided with ownership changes) I feel as a brand it's lost its USP and charm. And as per other discussions, would hope the likes of Healthmatters aren't negatively impacted in these really difficult retail times. That's not me wishing they close forthwith, in case it reads that way, just highlighting they aren't the H&B I think they were back in the day. -
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Popped into EDT tonight, as it was crowded and they didn't give me free booze and food on our arrival went elsewhere. It had a certain decrepit charm before. I'm sure it will be more profitable but I am less likely to visit. Pub sign is awful.... In my opinion. -
yes of course you are, more than entitled to do so, I was just showing what my experience had been, sorry to hear of your problems with trying to get them to help you.
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