Bounce Hair & Beauty Salon - bad haircut!!

[Moolon]

My partner has used this salon 3 times and Su cuts her hair in a short bob. She went on Saturday for the same haircut but wanted it shorter at the back. Su shaved it off bald at the back up to just over an inch above her hairline.... She has used the clippers before so thought nothing of it. When shown the back she thought it looked weird but thought would have a good look when home. When she saw and I did what Su had done she was mortified, I told her to call and Su said she did it because Ems hair grew in different directions?! This was never a problem before and what happens as it grows back?! She said she MIGHT be able to give a discount next time... No offer to maintain the baldness as it grows back or her money back or anything just a possible discount next time. Em won't go back and I was planning to go but won't now. Beware of Su and her clippers.