Missing Post In East Dulwich (Especially Lordship Lane) not strike related

[jaybee82]

I say make our own postal service.

I'm turning my bathroom into a sorting office and filling my Fiat Panda with post as we speak.

[reetpetite]

Has anyone got their Christmas card from Royal Mail yet? States "Extra deliverys" Later opening" "Free redelivery" These are the additional services they are offering over the festive period!!!Yeah right..

[Sue]

Why would they send a card advertising services they are not going to offer? Royal Mail always employs casuals over the Christmas period, which is presumably how they can put on extra deliveries etc..

I have regular postpeople who I recognise, and to the best of my knowledge I'm not missing any mail. I agree the service has been erratic lately to say the least, which I assume is knock-on due to the strike.

Some people are always going to nick stuff. If there really does seem to be a problem at the local sorting office and you're not getting any joy from customer services etc, I suggest a letter to the Chairman or your MP. Royal Mail will then have to do a proper investigation.

I know - I used to draft the letters the Chairman (and it's always been a man so far) sent back! Though don't know who the appropriate person might be these days, might be the MD rather than Chair, but go to the top anyway :)

[reetpetite]

Just being sarcastic Sue !

[Sanne Panne]

Am on Barry R near Goodrich and am still waiting for two 1st class mail items sent to me on the 13th and the 18th (it's the 27th now) and one small package also sent to me via Royal Mail 1st class... Have been receiving some other items, not sure when those were sent though.

I can't believe how this can happen so consistenly in such a modern country :-S

[bob]

We also do not get some of our bills including the red ones I cant belive any one would nick these unless their nicking in bulk and sorting it out later

Bob S

[Michael Palaeologus]

On Wednesday I received a letter posted locally on 12 November - best pat of 2 weeks to go less than half a mile.

[cherryred]

I'm so glad I've seen this thread. I'm on underhill road, barry road end and I'm still waiting for a package from ebay that was posted on the 10th October, and some tickets ordered off the web. I'm getting very little post and am sure that things are not getting through. This is crazy - what can we do?

[Goodliz]

I am also waiting on a parcel that was sent out Thurs 19Nov - still not received and my husband is also waiting on something too. I imagine there is nothing we can do about it as there is no way of telling at what point on the route these things go missing. I am really annoyed about it as my parcel was 2 kids games for my boys.

[Pickle]

Very frustrating I agree - I'm also waiting for a parcel that was dispatched on the 17th (which I need to send on to NZ for Christmas, and the last posting day is next Friday, so I'm starting to stress!). I was in the Silvester Road sorting office today and heard a person with similar concerns being told that they had 5 vans out on the roads today in SE22, delivering all of the parcels they have in their office - so the backlog isn't at Silvester Road, it's somewhere further down the line.

We're getting sporadic post (Underhill Rd end of Upland), nothing for a couple of days followed by a huge delivery of things ranging from posted in October to posted yesterday - there doesn't seem to be much logic to it.

[Sue]

cherryred Wrote:

-------------------------------------------------------

> I'm so glad I've seen this thread. I'm on

> underhill road, barry road end and I'm still

> waiting for a package from ebay that was posted on

> the 10th October, and some tickets ordered off the

> web. I'm getting very little post and am sure

> that things are not getting through. This is crazy

> - what can we do?

xxxxxxx

As I've suggested above - go to the top and/or write to your MP.

Surely more effective than posting (sic) about it on a local forum???

[Burbage]

Sue Wrote:

>

> As I've suggested above - go to the top and/or

> write to your MP.

>

> Surely more effective than posting (sic) about it

> on a local forum???

Not usually. MPs shouldn't really spend their time fiddling with the post office. That's what Ofcom is for. MPs like fiddling with things, though, as it's easy for them to get answers and it makes them look, for a passing moment, like they're good for something. But, other than a mimeograph of a boilerplate apology, you'll not get much to show for it. If people stopped bothering their MPs about stuff like this and forced them to scrutinize national policy and legislation instead, we wouldn't be where we are now.

Secondly, the Royal Mail will be delighted to receive your complaint, assuming it ever turns up. They will then tell you to fill out a P58 (The "Loss, Damaged or Delayed Inland Mail Report a Fault and Claim Form" available from all remaining post offices), which helps to shroud the scale of the problem in obscure bureaucracy.

I don't just pay for stamps in order to be treated with contempt and indignity, I pay taxes, too. And seeing my money being openly squandered by the complacent incompetents who run and oversee this risible excuse for a universal service, that was once the envy of more than one Empire, is something I slightly resent. A public forum such as this, thanks to the power of search engines, will enable even a humble soul such as myself to forever link the names of Donald Brydon and Adam Crozier with the words "shoddy little rump of a failing service".

In furtherance of that work, I'd like to add that the last piece of post I received from London Town took a majestic two weeks to travel the six miles it would take me, fat and unfit as I am, to walk in two hours. And that was First Class.

[Laroon]

Totally out of order...Twice in the last year the 'post person' has posted all my roads mail through my letterbox as I am the first house on the road...with the red elastic band still round it. On both occasions I have delivered the post to my neighbours myself.

[Sue]

Burbage Wrote:

> Secondly, the Royal Mail will be delighted to

> receive your complaint, assuming it ever turns up.

> They will then tell you to fill out a P58 (The

> "Loss, Damaged or Delayed Inland Mail Report a

> Fault and Claim Form" available from all remaining

> post offices), which helps to shroud the scale of

> the problem in obscure bureaucracy.

>

xxxxxxx

That's, er, why I'm suggesting that instead of complaining via these channels, if you really think there is a major and continuing problem you, er, go to the top.

And I look to my MP to take an interest in local issues, not just "national policy and legislation."

The point is, if a complaint concerning Royal Mail is made to an MP, the MP's admin people will pass it to Royal Mail, where it will be treated as a priority complaint - used to be called a "flag case" in my time there - which has to be investigated and replied to within a relatively short time.

Same applies to letters to the Chairman, or whatever it is now.

[bob]

Any one got a address for Ofcom and would it be worth doing something on mass as we are all suffering ??????

Bob S

[cherryred]

I agree. Anyone any ideas how we could go about this?

[bob]

Any one help please Jump in.

Bob S

[Sue]

Postcomm is the independent regulator for postal services, but I very much doubt if they deal with matters of this kind. You can google them for contact details.

I give up on anything else as my suggestions (based on having worked in Royal Mail and dealt with complaints) have just been ignored :))

[ultrauk]

I live on Lordship Lane & the post is shocking. Ive ordered stuff on Amazon & it has never turned up.I bought a book online & it took 17 days to get here! LOL. Ist class. Just waiting for some Ebay items that have been dispatched last week so god only knows when or if they will arrive.My wife had a letter sent from work & recieved it 3 days after her collegues. Yes...basically the service is very poor IMHO.

[Sue]

Amazon are no longer using Royal Mail

[pinz]

we too are a short distance from LL and we too are awaiting the delivery of parcels and large letters that should have long since arrived. amazon just reported to us that they would resend an item first class, from which i assumed they would be using royal mail - fingers crossed they wont! we are now giving up on internet shopping due to the pain of waiting for deliveries in this area.

[bob]

It seems as that the post problem is wide spread so if we are not geting our mail WHO IS

Bob S

[Jamma]

I'm glad folk are posting about their problems on here. I thought it was just me waiting for a number of parcels that have gone awol in the last couple of weeks.

Isn't Tessa Jowell (or at least someone from her office) on this forum?

[Jamma]

I've sent a private message to TJMP drawing her attention to this thread.

[Jojo]

Can also confirm that I am having the same problems - am waiting on 3 packages that were sent 1st class two weeks ago