Jump to content

Recommended Posts

Tonight we placed an order with them for a curry. We were very disappointed after receiving the order to find that there were things missing. We then phoned them back only to be ask about the missing items, a curry and a bread. We were then told we didnt order the extra curry and bread.

But after finally saying that they would redeliver the order they also said they would and charge us for the effort and their mistakes.

One hour later the missing items appeared at our door and had gone up by twice the amount. The delivery man said the owner was taking the orders and was the unhelpful person who said he would charge the extra and take back the curry that they wrongfully delivered.

Very disappointed with them as we having being using this curry house for over four years. To top things off the curry was oily and not that great.

I would now say to think twice before using them as they clearly do not value the locals custom.

Link to comment
https://www.eastdulwichforum.co.uk/topic/7008-la-surma-delivery/
Share on other sites

I presume you mean Surma House on Lordship Lane? I've had problems with their deliveries but they have been prompt with correct order when called. However I would add that I think the quality of food has gone down recently. Like the OP, we have used them for years to the point that when I give my order he tells me my address! I wonder if they've got a new chef? Tempted to use another Curry House.

Ann Wrote:

-------------------------------------------------------

I would add that I think the quality of

> food has gone down recently.


Yes - we have stopped using them, their quality has gone significantly downhill.



Like the OP, we have

> used them for years to the point that when I give

> my order he tells me my address!



This just means they have the incoming call number linked to their address database.

reetpetite Wrote:

-------------------------------------------------------

> I can second Spice Republic delicious food and

> excellent service, just love how they label each

> dish. Best Indian takeaway I've had.



Your culinary contribution worries me - if you need labels you don't know what your eating. Do your wellies have a L and R on them and are they on the correct feet?

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • But actually, replacing council housing, or more accurately adding to housing stock and doing so via expanding council estates was precisely what we should have been doing, financed by selling off old housing stock. As the population grows adding to housing built by councils is surely the right thing to do, and financing it through sales is a good model, it's the one commercial house builders follow for instance. In the end the issue is about having the right volumes of the appropriate sort of housing to meet national needs. Thatcher stopped that by forbidding councils to use sales revenues to increase housing stock. That was the error. 
    • Had council stock not been sold off then it wouldn't have needed replacing. Whilst I agree that the prohibition on spending revenue from sales on new council housing was a contributory factor, where, in places where building land is scarce and expensive such as London, would these replacement homes have been built. Don't mention infill land! The whole right to buy issue made me so angry when it was introduced and I'm still fuming 40 odd years later. If I could see it was just creating problems for the future, how come Thatcher didn't. I suspect though she did, was more interested in buying votes, and just didn't care about a scarcity of housing impacting the next generations.
    • Actually I don't think so. What caused the problem was the ban on councils using the revenues from sales to build more houses. Had councils been able to reinvest in more housing then we would have had a boom in building. And councils would have been relieved, through the sales, of the cost of maintaining old housing stock. Thatcher believed that council tenants didn't vote Conservative, and home owners did. Which may have been, at the time a correct assumption. But it was the ban on councils building more from the sales revenues which was the real killer here. Not the sales themselves. 
    • I agree with Jenjenjen. Guarantees are provided for works and services actually carried out; they are not an insurance policy for leaks anywhere else on the roof. Assuming that the rendering at the chimney stopped the leak that you asked the roofer to repair, then the guarantee will cover that rendering work. Indeed, if at some time in the future it leaked again at that exact same spot but by another cause, that would not be covered. Failure of rendering around a chimney is pretty common so, if re-rendering did resolve that leak, there is no particular reason to link it to the holes in the felt elsewhere across the roof. 
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...