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Thank you to the woman who stole my Waitrose shopping

Carolyntobin

By Carolyntobin
in The Lounge

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Louisa

Louisa

Posted
Posted

Not recently but I have done in the past and may well do so more regularly now that our store has gone. I had a drive down to OKR warehouse store few weeks back and was very impressed with the setup. I asked to speak to the manager about finding a suitable site in ED seeing as the customer service team didn't reply.


Louisa.

JohnL

JohnL

Posted
Posted

red devil Wrote:

-------------------------------------------------------

> In the world of online grocery shopping, it's not

> unusual to have missing items and/or items you

> didn't order...


But if they've delivered them to the wrong house, left

them in the van or they fell of the back off the van


it's the shop i would deal with - whatever else happpened

is their affair.


The bank don't tell me that my money in my current account

got stolen :)

Jules-and-Boo

Jules-and-Boo

Posted
Posted

It's very unprofessional of the Delivery driver to give you that information. He ought to have said that there was a problem with delivery.


I wouldn't necessarily believe him.... as it transpires, he is free from blame and someone else is now the focus... handy exit, eh!


I would very much doubt he went back and asked the previous person - - he probably just realised what had happened, left it at that and carried on with his day....


I wonder what Waitrose policy is in such circumstances... probably not to back back to a previous delivery customer.

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