Why do you want a 'company'? Do you have a combi which requires slightly different cleaning techniques?. I generally clean my microwave 2/3 times a week with a damp cloth, washing the plate in the sink and drying it.
Someone is going to have a look at it for me who thinks there is something else he can try to boot it up and at least diagnose the problem and get the recent data off without removing any screws, thanks.
I had already had a long conversation with someone from Which Tech who seemed to know what he was talking about, before I took it up to John Lewis.
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