poppet27 Posted June 14, 2015 Share Posted June 14, 2015 Okay this can't be just bad luck now.Over the past nine months, I've had 4 parcels not turn up to their destination when sending from Forest Hill Road post office. Yes, they're always labelled and paid correctly and yes I keep the receipt but still. I won't risk it again. Link to comment https://www.eastdulwichforum.co.uk/topic/62441-fourth-time-my-parcels-have-gone-missing-from-fhr-post-office/ Share on other sites More sharing options...
Bluelagoon Posted June 14, 2015 Share Posted June 14, 2015 I use them regularly as I live round the corner and nothing ever goes missing. Link to comment https://www.eastdulwichforum.co.uk/topic/62441-fourth-time-my-parcels-have-gone-missing-from-fhr-post-office/#findComment-859965 Share on other sites More sharing options...
Pickle Posted June 14, 2015 Share Posted June 14, 2015 I send all of my parcels from that branch, and have never had one go missing (I send lots of business related items, as well as items to family overseas). Link to comment https://www.eastdulwichforum.co.uk/topic/62441-fourth-time-my-parcels-have-gone-missing-from-fhr-post-office/#findComment-859990 Share on other sites More sharing options...
BOXER Posted June 14, 2015 Share Posted June 14, 2015 I have had 3 parcels missing from forest hill post office. I will not post anything from their again. I send all items via recorded delivery. The tracking is saying it was posted from the post office but is still in their system out for delivery 3 months later!!! its disgusting. I wonder why they are closing down Link to comment https://www.eastdulwichforum.co.uk/topic/62441-fourth-time-my-parcels-have-gone-missing-from-fhr-post-office/#findComment-860004 Share on other sites More sharing options...
Sue Posted June 14, 2015 Share Posted June 14, 2015 You can complain to Royal Mail here:https://royalmailemailform.datasquirt.co.uk/contactus.aspxThey have their own investigation service, and employees who are thieving (I'm assuming you think that is what is happening?) are prosecuted. However clearly Royal Mail can't investigate if they aren't told about problems. If they don't receive formal complaints then they cannot identify any patterns relating to missing items. Link to comment https://www.eastdulwichforum.co.uk/topic/62441-fourth-time-my-parcels-have-gone-missing-from-fhr-post-office/#findComment-860020 Share on other sites More sharing options...
BOXER Posted June 14, 2015 Share Posted June 14, 2015 Is this the post office near the coop or is this the post office by the mini sainsburys? Link to comment https://www.eastdulwichforum.co.uk/topic/62441-fourth-time-my-parcels-have-gone-missing-from-fhr-post-office/#findComment-860042 Share on other sites More sharing options...
Hickory Posted June 14, 2015 Share Posted June 14, 2015 - Link to comment https://www.eastdulwichforum.co.uk/topic/62441-fourth-time-my-parcels-have-gone-missing-from-fhr-post-office/#findComment-860074 Share on other sites More sharing options...
stellabella Posted June 14, 2015 Share Posted June 14, 2015 I've had about 3 items go missing from Camberwell post office as well, so don't think it's just forest hill unfortunately Link to comment https://www.eastdulwichforum.co.uk/topic/62441-fourth-time-my-parcels-have-gone-missing-from-fhr-post-office/#findComment-860083 Share on other sites More sharing options...
Sue Posted June 15, 2015 Share Posted June 15, 2015 You find dishonest people in all forms of employment, I guess, and Royal Mail is no exception.However in their case it is post which goes missing.That's why they have an investigation department ..... Link to comment https://www.eastdulwichforum.co.uk/topic/62441-fourth-time-my-parcels-have-gone-missing-from-fhr-post-office/#findComment-860470 Share on other sites More sharing options...
PeckhamRose Posted June 15, 2015 Share Posted June 15, 2015 Nilesh (the Post Master of the Forest Hill Post Office) is the Chair of the Peckham Rye and Nunhead Safer Neighbourhood Team Police Ward Panel. He is also a business man. This post office is quite likely to be the most honest post office in the entire history of the world.....But I am sorry your stuff has gone missing. Link to comment https://www.eastdulwichforum.co.uk/topic/62441-fourth-time-my-parcels-have-gone-missing-from-fhr-post-office/#findComment-860558 Share on other sites More sharing options...
Sue Posted June 15, 2015 Share Posted June 15, 2015 Surely the parcels could have gone missing at any point in their journey from their posting to their delivery?Royal Mail would look at the whole scenario and identify common factors in items reported missing. Link to comment https://www.eastdulwichforum.co.uk/topic/62441-fourth-time-my-parcels-have-gone-missing-from-fhr-post-office/#findComment-860588 Share on other sites More sharing options...
annabel42 Posted June 15, 2015 Share Posted June 15, 2015 Thoroughly agree with Peckham Rose. Having had unfortunate episodes with other post offices I will not send anything valuable from any post office other than Forest Hill Road. Link to comment https://www.eastdulwichforum.co.uk/topic/62441-fourth-time-my-parcels-have-gone-missing-from-fhr-post-office/#findComment-860681 Share on other sites More sharing options...
Sue Posted June 16, 2015 Share Posted June 16, 2015 annabel42 Wrote:-------------------------------------------------------> Thoroughly agree with Peckham Rose. Having had> unfortunate episodes with other post offices I> will not send anything valuable from any post> office other than Forest Hill Road. How can you be sure that the items went missing from the post offices where they were posted?Posting at a particular post office does not guarantee they will not go missing at some future point in their journey!If you are sending anything valuable, you should use Royal Mail's Special Delivery service. That's what it's there for. http://www.postoffice.co.uk/mail/valuables-jewelleryAll Recorded Delivery does is record whether or not an item has been delivered. It does not track the item at each stage of its journey. It is not intended for valuables, but for when you need confirmation that a document, for example, has been received. Special Delivery items are tracked at every stage of their journey, and if one was to go missing it would be quite clear where that happened (and possibly who was handling it at the time, though a postal worker would have to be pretty stupid to take a tracked item).It's not an expensive service.But as I said above, it's somewhat pointless complaining on a forum about things going missing in the post unless you also report them to Royal Mail.ETA: And if something does go missing, you won't get compensation unless it was sent Special Delivery. Link to comment https://www.eastdulwichforum.co.uk/topic/62441-fourth-time-my-parcels-have-gone-missing-from-fhr-post-office/#findComment-860737 Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now