Jump to content

Station Manager Corner

SMBJones

By SMBJones
in General ED Issues / Gossip

 Share

Recommended Posts

SMBJones

SMBJones

Posted
  • Author
Posted

Hi Jeremy


Please see an extract from a communication today from the Network Rail Station Manager. I will also ask my Duty Managers to keep an eye on things during heavy downpours


Regards


Barry


They've recently spent over 100 hours cleaning out the acco drains across the station so this should have helped as they dug out a lot of silt etc. If you're still having problems let us know but it should be much better






Jeremy Wrote:

-------------------------------------------------------

> Thanks, but I am referring to the section furthest

> from the main station building, on plaforms

> 14/15/16. These are not undercover at all, so

> there is a clear need for drainage.

SMBJones

SMBJones

Posted
  • Author
Posted

Hi Chris


This issue is being addressed and a new upgrade for the software is due very shortly. I am also looking at the possibility of another Ticket Vending Machine


Regards


Barry


chrisf Wrote:

-------------------------------------------------------

> Hi

>

> I've had a number of problems topping up Oyster at

> Peckham Rye, because the machine was out of

> service and they don't do Oyster transactions at

> the window. So was told to find a local shop to

> top-up / load a season ticket on to my Oyster

> card, which wasn't convenient. Plus I'm not happy

> paying by card at the local shops and am not sure

> if they have the facility anyway. Can we get

> another machine at such a busy station or be able

> to buy Oyster products at the ticket windows?

>

> Many thanks

>

> Chris

Jeremy

Jeremy

Posted
Posted

SMBJones Wrote:

-------------------------------------------------------


> They've recently spent over 100 hours cleaning out

> the acco drains across the station so this should

> have helped as they dug out a lot of silt etc. If

> you're still having problems let us know but it

> should be much better


Thanks for getting back to me. Do you know what that cleaning was done? It was terrible earlier this week.


Part of the problem is that the surface is very uneven, so large puddles form in the dips. And there aren't many drains on the platform.

SMBJones

SMBJones

Posted
  • Author
Posted

Jeremy


Having spoke with the Network Rail Station Manager, I was reminded that there is a program of works to repair the platforms and unven surfaces, this is the next phase to get the water ingress/puddles etc sorted. These works are due to start very soon


I missed this one on the rpeort produced


Barry



Jeremy Wrote:

-------------------------------------------------------

> SMBJones Wrote:

> --------------------------------------------------

> -----

>

> > They've recently spent over 100 hours cleaning

> out

> > the acco drains across the station so this

> should

> > have helped as they dug out a lot of silt etc.

> If

> > you're still having problems let us know but it

> > should be much better

>

> Thanks for getting back to me. Do you know what

> that cleaning was done? It was terrible earlier

> this week.

>

> Part of the problem is that the surface is very

> uneven, so large puddles form in the dips. And

> there aren't many drains on the platform.

SMBJones

SMBJones

Posted
  • Author
Posted

Hi Ally



Once the refresh programme has finished I will look at extra seating, this will be at the end of July


Regards


Barry





AllyCat Wrote:

-------------------------------------------------------

> Hi again Barry..... is there any chance of having

> a couple more benches/seats being put on platform

> 3 at Peckham Rye?

> Thank you

SMBJones

SMBJones

Posted
  • Author
Posted

Hi


I had a bet with one of my managers stating that someone would post about baskets by 6pm last night


I am surprised it took this long


Barry





Lsfygooner Wrote:

-------------------------------------------------------

> Just spotted the lovely hanging baskets tonight at

> ED station - they look lovely! Thanks Barry for

> all your efforts

Pecanpie

Pecanpie

Posted
Posted

I know its totally the fault of thoughtless passengers but the rubbish trapped behind the wire is terrible, might it be better if the wire were removed and more bins put in?


Mark Wrote:

-------------------------------------------------------

> Hi Barry

>

> Thanks for asking for people's input. It's a bit

> general but it would be great for the station to

> look like a nice place to get off, currently the

> fences (including Domino's razor wire) make it

> look like you're getting off at some rough-neck

> inner-city neighbourhood.

SMBJones

SMBJones

Posted
  • Author
Posted

Hi, I am hoping you have not been to ED for a week or so. On the 3rd June I gave a commitment to have behind the fences cleared of rubbish once a week, this is now up and running. Last Saturday a furthe 4 bins were added at the station. The barbed wire problems and both approaches have been signed off and will be completed next week


Regards


Barry








Pecanpie Wrote:

-------------------------------------------------------

> I know its totally the fault of thoughtless

> passengers but the rubbish trapped behind the wire

> is terrible, might it be better if the wire were

> removed and more bins put in?

>

> Mark Wrote:

> --------------------------------------------------

> -----

> > Hi Barry

> >

> > Thanks for asking for people's input. It's a

> bit

> > general but it would be great for the station

> to

> > look like a nice place to get off, currently

> the

> > fences (including Domino's razor wire) make it

> > look like you're getting off at some rough-neck

> > inner-city neighbourhood.

anthonyr

anthonyr

Posted
Posted

Hi barry


Just found this thread and your doing a great job..well done!


I have a couple suggestions..would it be possible to run a service in-between the 06:12 and the 06:39 on weekdays?? I think there is a train that goes through the station inbetween but doesnt stop..maybe it could?...could you get your maintenance team to try and get the paint removed from the london bound ramp which some idot poured everywhere?


keep up the good work!


Anthony

SMBJones

SMBJones

Posted
  • Author
Posted

Hi Anthony


I am very sorry but I am unable to help with additional services/timings etc, this is beyond my remit. However in saying that, Southern is currently looking at the new revised timetable that was implemented in May of this year and will be looking at customer feedback/issues when compiling the new timetable later this year. In the meantime I have forwarded your comments to the right deaprtment


I believe you are referring to East Dulwich? I am aware of the paint at the top of the ramp. My team have been unable to remove from the path, however the refresh and paint of the station is due to start in about 3 weeks. The company dealing with this have noted the problem and it is now on the program of works


Regards


Barry



anthonyr Wrote:

-------------------------------------------------------

> Hi barry

>

> Just found this thread and your doing a great

> job..well done!

>

> I have a couple suggestions..would it be possible

> to run a service in-between the 06:12 and the

> 06:39 on weekdays?? I think there is a train that

> goes through the station inbetween but doesnt

> stop..maybe it could?...could you get your

> maintenance team to try and get the paint removed

> from the london bound ramp which some idot poured

> everywhere?

>

> keep up the good work!

>

> Anthony

SMBJones

SMBJones

Posted
  • Author
Posted

HELP!


If you had a choice at East Dulwich which would you prefer?


LCD screens at ED station (train departures placed at entrance to platform 2) or Additional oyster readers on the platform


After feedback from the relevant departments both of these are very expensive to implement, my own opinion is the screen at the bottom so you dont walk all the way up. I will push for both however I am looking at quick fixes/win here


Barry

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing
  • Advertise Here

  • Latest Discussions

    • Zak
      Lordship Lane Post Office Closure

      By Zak · Posted

      As a result of the Horizon scandal it now seems very clear that the Post Office management are highly disingenuous and not be trusted!  There needs to be a campaign launched to challenge the threatened closure, unless the Post Office can demonstrate beyond doubt that the branch is loss making - and even then it could argued that better management could address this. I hope the local media take this up and our MP  and a few demonstrations outside wouldn’t do any harm. Bad publicity can be very effective!         
    • David Peckham
      Dirty pool, Dulwich Leisure Centre

      By David Peckham · Posted

      Unlikely. It would take a little more than a bit of Milton to alter the pH of eighty-odd thousand gallons of water.
    • jazzer
      To the thief

      By jazzer · Posted

      It actually feels as though what I said is being analytically analysed word by word, almost letter by better. I really don't believe that I should have to explain myself to the level it seems someone wants me to. Clearly someones been watching way too much Big Brother. 
    • malumbu
      Lordship Lane Post Office Closure

      By malumbu · Posted

      Sadly they don't do the full range of post office services

East Dulwich Forum

Established in 2006, we are an online community discussion forum for people who live, work in and visit SE22.

Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...