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Because our posting, banking and counter services needs have changed and the Post Office and Royal Mail can't compete with the myriad of parcel delivery services (none of which make any money either) that are there to satisfy our every immediate delivery whim and then when we decide we don't want said goods we block up the Post Office trying to return them for free. Or the sense of dread when you realise a parcel has been sent by Royal Mail and you get the text that says: we will be delivering between 7am and 7pm today (or maybe tomorrow or the day after but we will only tell you that at 6.59pm) and if you want to change your delivery click here and we will put you into an endless loop of clicks that don't let you change anything. I sense this is why our local politicians offer such a weak response as they know the system is broken and there is nothing they can do about it and they don't want to put their necks on the line. P.S. I am using the Royal "we"! -
There have also been a few instances of it on Whateley Road recently.... Horrible. -
You seem to have had a run of bad luck, but I don't understand some of what you say. What do you mean by each shop requiring a different bar code etc? Surely you only have one thing to show for each package you are sending or collecting? Don't you get an email or some other kind of notification which contains the thing you have to show? Are you suggesting that it would be easier to queue up at the Post Office than do it at a shop? You have to show barcodes etc there as well. Where did I ever imply that anybody was "thick" or a "troglodyte"? I did suggest that some people wanted to hang onto the old ways of doing things, like only using cash, that's true. And it isn't that this country "can't run a decent, simple post office." It's that Crown post offices are losing money by maintaining buildings which are expensive to run, whilst no longer providing the range of services they used to, because for various reasons they are no longer needed. And the services which are still needed can be more cost effectively provided elsewhere without causing undue inconvenience to customers. Things move on. But in any case, nothing has been decided yet. The closure of the Lordship Lane post office is just a proposal. I hate self service tills 🤣
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