*Bob* Posted April 25, 2007 Share Posted April 25, 2007 Seeing as I'm such a misery-guts (and there's been lots of bad-mouthing on't forum of late) I thought I'd try and make amends by starting a thread simply bursting with positivity, goodwill and general bonhomie.Which ED establishment represents the very embodiment of good customer service? Myself?Winner: William RoseRunner-up: Dulwich DIY Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/ Share on other sites More sharing options...
bawdy-nan Posted April 25, 2007 Share Posted April 25, 2007 I absolutely love Pretty Traditional - especially when I get Chris Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12485 Share on other sites More sharing options...
blinder999 Posted April 25, 2007 Share Posted April 25, 2007 Great idea *Bob* - all that negativity makes me feel ill.My vote goes to the wonderful Mr Banfield (wood merchant) Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12487 Share on other sites More sharing options...
Parker's Folly Posted April 25, 2007 Share Posted April 25, 2007 Mon Petit Chou - always friendly to me. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12489 Share on other sites More sharing options...
Ko Posted April 25, 2007 Share Posted April 25, 2007 Hope and Greenwood were absolutely lovely when I went in last week. Very friendly and they were giving away leftover easter eggs. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12490 Share on other sites More sharing options...
*Bob* Posted April 25, 2007 Author Share Posted April 25, 2007 I haven't been in 'Banfield' yet.. I hope it'll be less humiliating than my last (and first) visit to a wood merchant. I asked for some WOOD of a certain size, and they all sat smirking behind the counter - "sorry sir, we don't have any WOOD" - because, you see, it's called TIMBER.. see?! Oh.. how we laughed! Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12492 Share on other sites More sharing options...
louisiana Posted April 25, 2007 Share Posted April 25, 2007 I vote for two at the Plough end:- the Sri Lankan lady in Val's. Yes, she fears for the constitution of Western stomachs consuming habanero chillies, but she's ace and a natural.- Plough DIY. All staff always friendly and exceedingly helpful. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12493 Share on other sites More sharing options...
Mark Posted April 25, 2007 Share Posted April 25, 2007 Dulwich DIY for me too, friendly, helpful and they always seem to have everything I needAnd the "supermarket" place opposite the East Dulwich Deli, just a nod to say hi is all it takes to make you feel welcome in a shop. And they're helpful too. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12495 Share on other sites More sharing options...
blinder999 Posted April 25, 2007 Share Posted April 25, 2007 Plough DIY - yes they are great in there. I also like the Mon Petit Chou staff. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12496 Share on other sites More sharing options...
ben Posted April 25, 2007 Share Posted April 25, 2007 I'd vote for Plough DIY or Dulwich DIY - both are extremely helpfulHave to mention Ralon stationers in dispatches - such an odd shopping experience but always very courteous Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12497 Share on other sites More sharing options...
bawdy-nan Posted April 25, 2007 Share Posted April 25, 2007 I second the vote for the lady in Val's - its an absolute pleasure to go in that shop and always worth asking if you can't find something. Despite her chilli fears she once went into her own house to get me a one because the shop had run out and didn't charge me. If she has unusual fruits on the counter she'll often hand a couple over for my children to try ... Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12499 Share on other sites More sharing options...
georgia Posted April 25, 2007 Share Posted April 25, 2007 The staff in Tandoori Nights are always very friendly. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12500 Share on other sites More sharing options...
capt_birdseye Posted April 25, 2007 Share Posted April 25, 2007 AJ Farmers - nuff said. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12502 Share on other sites More sharing options...
Xanadustar Posted April 25, 2007 Share Posted April 25, 2007 Cheers anyone? I do love those boys. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12503 Share on other sites More sharing options...
SeanMacGabhann Posted April 25, 2007 Share Posted April 25, 2007 Great thread - and I agree with most of the above posts - although Mark when you say Dulwich DIY "too" you aren't confusing it with Plough DIY are you? Dulwich DIY are down near Green & Blue. I like both and Plough DIY is nearer to me but Dulwich DIY pips it fo me because they are always that bit more friendlier and even once drove me home with some large quantaties of planks - he even took his car speakers out - true gentI see Nisha (again sorry if spelling is wrong) in Vals every day and echo the support of her but want to add the young (late teens early 20s?) guy who works in Badger Bakery when I go in for weekend bread - really nice guyWho else?:Kate and crew in Green & BlueSeveral of the bar staff in various bars - they can often change employers thoI would have said Nathan in Liqourish but he moved to Nottingham Has no one yet mention Tandoori Nights - the managers and staff are unfailingly ace - The guy behind the Cheers shop - don't have cause to go in there much but whenever I do..Others - but I've used up all my goes Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12504 Share on other sites More sharing options...
Recuerda Posted April 25, 2007 Share Posted April 25, 2007 The Never Ending Story Bookshop were extremely helpful finding something for my niece. Not a huge fan of many ED children "Torquil, leave the fennel alone" so the very kind lady searched amongst the rugrats for me and found the perfect gift. Which was my niece's favourite present. So I win at being the best Uncle with little effort on my part. I'll definitely go back there. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12507 Share on other sites More sharing options...
louisiana Posted April 25, 2007 Share Posted April 25, 2007 bawdy-nan Wrote:-------------------------------------------------------> I second the vote for the lady in Val's - its an> absolute pleasure to go in that shop and always> worth asking if you can't find something. Despite> her chilli fears she once went into her own house> to get me a one because the shop had run out and> didn't charge me. This is quite funny. She does the same for me (especially when I'm buying coriander for guacamole). She gives away free chillies yet fears for the consequences :)She's always also interested in knowing about things you're looking for that they don't have, and discusses this with her husband.With the hours she works, it's amazing she can keep happy the way she does. I remember when she started out and her English wasn't so good and she was clearly a bit shy, but she's really come into her own. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12510 Share on other sites More sharing options...
cookie Posted April 25, 2007 Share Posted April 25, 2007 Got to be the guy in Cheers for me. Always cheers me up when I've had to pop to the shop to pick up something I've run out of. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12511 Share on other sites More sharing options...
bawdy-nan Posted April 25, 2007 Share Posted April 25, 2007 She and my husband swap culinary tips all the time. There was once much discussion about the purpose of bay leaves - were they for making tea, she wondered... Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12512 Share on other sites More sharing options...
ivemet-jimmy Posted April 25, 2007 Share Posted April 25, 2007 Crstal Palace Tavern Staff!! :)-DThere the reason I take a regular 20 min walk! Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12513 Share on other sites More sharing options...
kingtubby Posted April 25, 2007 Share Posted April 25, 2007 The Garden centre on Uplands road. Helpful, cheerful, great value stock and a right pair of geezers. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12516 Share on other sites More sharing options...
Xanadustar Posted April 25, 2007 Share Posted April 25, 2007 Yes, the CPT staff are ace as well, bless their little Aussie hearts. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12517 Share on other sites More sharing options...
mockney piers Posted April 25, 2007 Share Posted April 25, 2007 The chaps in Dulwich Carpets are a great bunch, and mairead's little southern irish lilt always melts their hearts.The lady in the jewellers was very attentive to mairead.Will second Green&Blue and William RoseThe current crop of EDT staff are a good bunch, after Justine and co left it took a couple of years to sort out a good bunch, but I think they're finally there (even the bouncer always has a smile and a welcome for us).Goes without mention that the CPT staff are ace .... doh! Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12522 Share on other sites More sharing options...
Ant Posted April 25, 2007 Share Posted April 25, 2007 The CPT staff are great.Plough DIY are always very friendly and helpful.The Badger Bakery lot have always been very good to me.The woman in Never Ending Story is ace.The guy in Spot Dry Cleaners at the corner of LL and Landells is really good.But my one vote for absolute, beats-all favourite has to be Val's. Even though I don't know her that well (only know she's called Nisha from reading it here), she's just... great. Always so happy! It's infectious. And the quality and range of her veg just keeps getting better, or so it seems to me. Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12525 Share on other sites More sharing options...
bawdy-nan Posted April 25, 2007 Share Posted April 25, 2007 Don't know if they still do it, but when I loved on Bawdale Road, about 5 years ago, the people in Cheers would make season appropriate mini-scenes on the counter with small models of people ... do they still do that? Link to comment https://www.eastdulwichforum.co.uk/topic/551-and-the-award-for-best-customer-service-goes-to/#findComment-12530 Share on other sites More sharing options...
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