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Vet recommendation (and one to avoid)


smuff89

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I have recently heard of this forum following a bad experience with a new vets. One of our cats suddenly became very ill and we took her to Brockwell Vets, opposite Herne Hill station. We haven't used a vets before, both our cats being rescues who had check ups before we adopted them, so I just searched for the nearest vets, assuming all were the same. Had a really bad experience with this one, including them starving her over the weekend - when she had already lost almost a quarter of her body weight and thus resulting in her being diagnosed as annorexic - and prescribing her with an antibiotic that we have since been told not to use at all. The vets did nothing to improve her condition and ended up sending her back home with me when she was extremely ill.


Taking more time to find a second vets, we chose the Neighbourhood Vets. After just a couple of days with them her blood tests showed lots of improvement and, although things still did not look hopefuly, over the last couple of weeks she has improved dramatically and seems to be through the danger zone. The Neighbourhood Vets have been fantastic and I couldn't recommend them enough. We did not have insurance, however they are flexible with the payment plan and have been making a conscious effort to keep costs down - without impacting the care they provide. The facilities are also so much better than at Brockwell and the nursing care is fantastic. I would thoroughly recommend them if you are looking for a vets, and suggest you avoid Brockwell Vets!

  • 3 weeks later...
Can't recommend The Neighbourhood Vets enough. We've recently taken on 2 kittens, and as new pet owners they couldn't be more helpful. Wayne on reception was so knowledgable and helpful when we first popped in, and the vet we met (the owner) was so assuring and the kittens were totally relaxed as she gave them their first injections too. Plus point is you can have a cup of tea whilst waiting too!
Having lost our amazing dog suddenly last year due to an absolutely horrendous vet error, I had become very sceptical of all vets and their practice. We have recently introduced a new puppy into our lives and I really did my 'shopping around' to find a vet I could trust. I cannot recommend the Neighbourhood Vet more highly. Knowledgeable, caring and utterly professional - yet friendly and a proper permanent vet team (v locums that seemed to plague our last vet practice). Very glad they're in our neighbourhood!

So sorry to hear about your bad experience with Brockwell Vets. I posted last year about a terrible experience I had with them when they put on file that they thought my cat had cancer but did not have the courtesy to tell me herself. It was only when I took her to Mayow Vets in Sydenham six months later, and they told me that she was close to death, that I realised they had kept this information from me.


Thanks for your recommendation, too.

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