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Unfortunately Blackheath, despite being free, surreptitiously charged attendees travelling by train by blocking oyster gates at the station and charging max fare.


Lines of police/security were insisting minimum fare would be charged but on checking max fare was charged on both outward and home journey.


I called TFL for a refund today and they seemed to think it was OK to expect people to have to ring for a refund despite being told that they wouldn't be charged on the night. Rant over.

Baggs Wrote:

-------------------------------------------------------

> Unfortunately Blackheath, despite being free,

> surreptitiously charged attendees travelling by

> train by blocking oyster gates at the station and

> charging max fare.

>

> Lines of police/security were insisting minimum

> fare would be charged but on checking max fare was

> charged on both outward and home journey.

>

> I called TFL for a refund today and they seemed to

> think it was OK to expect people to have to ring

> for a refund despite being told that they wouldn't

> be charged on the night. Rant over.



That's odd.


Surely the people running the fireworks are not TFL, so how could they make money by charging the wrong fare?


Sounds like lack of communication somewhere along the line to me :(

I went to Brockwell park for the first time. I didn't mind paying and at 7pm we got in quickly. The delay for the start was a bit if a pain but it didn't really matter. We did make a big mistake by standing in the wrong place. We couldn't see the Catherine wheel or bird at all and we weren't too far from the front, but we were to the side. Everyone on our side was wandering if there'd been an error, as to us nothing at all happened until the third song (I think) which was when the fireworks themselves started. The fireworks were great but I completely missed the smiley faces for the happy song - probably because we had a side view! My advice to anyone next year is don't stand at the side.

Sue Wrote:

-------------------------------------------------------

> Baggs Wrote:

> --------------------------------------------------

> -----

> > Unfortunately Blackheath, despite being free,

> > surreptitiously charged attendees travelling by

> > train by blocking oyster gates at the station

> and

> > charging max fare.

> >

> > Lines of police/security were insisting minimum

> > fare would be charged but on checking max fare

> was

> > charged on both outward and home journey.

> >

> > I called TFL for a refund today and they seemed

> to

> > think it was OK to expect people to have to

> ring

> > for a refund despite being told that they

> wouldn't

> > be charged on the night. Rant over.

>

>

> That's odd.

>

> Surely the people running the fireworks are not

> TFL, so how could they make money by charging the

> wrong fare?

>

> Sounds like lack of communication somewhere along

> the line to me :(



Sorry Sue, probably unclear in my wording. I don't begrudge the fireworks organisers really just felt a bit skadoodled out of my hard earned by TfL - sadly put a dampener on an otherwise lovely (and dry) evening.

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