Hello
looking to acquire a small to medium size aquarium for my very enthusiastic fish loving son. Would prefer to buy second hand - hoping someone local has one going spare
Polly
To add,
Ultimately the problems and remedial action go back to the landlord and the agents (Foxtons in this case) have to refer everything back to the landlord and get the landlord's consent to act, including instructing trades to undertake repairs. The landlord may be the underlying problem.
Suggest use the above links and escalate, including sending written notices to both the agents and landlord direct.
The landlord details should be stated in the tenancy agreement.
For complaints / faults, make sure you have a written record including follow up in writing / email on all calls.
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