SearchDog Posted April 16, 2015 Share Posted April 16, 2015 We use Banhams (actually their subsidiary Tara Security) and I find their service excellent. They installed an entire security system for us and they service it every year. We've had no issues so far with false alarms & everything seems to work reliably. There are several options regarding being linked up to the police, panic alarms, and they offer a key holding service too, so if something happens and you can't get home then they have someone who can attend (this even includes households with dogs- something I was concerned about initially). I guess the service isn't cheap but then I am very happy with how its all working and highly recommend them. However, I don't have any comparisons as we've only ever used Banhams including my previous properties. They also do very good lock systems. Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-839095 Share on other sites More sharing options...
phobic3000 Posted April 17, 2015 Share Posted April 17, 2015 Wickham Security are an NSI Gold approved company. Family run business based in West Wickham and cover East Dulwich.www.wickhamsecurity.co.uk Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-839308 Share on other sites More sharing options...
azurh Posted April 17, 2015 Share Posted April 17, 2015 direct security! I used them as my neighbours had their alarm installed via them. excellent service! Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-839404 Share on other sites More sharing options...
NewWave Posted April 17, 2015 Share Posted April 17, 2015 We asked Callow locksmiths and they reccemended a company called first Response, its a monitored system and we've found their service is excellent.Where I lived before I had an ADT monitored alarm and wouldn't have and didn't choose them again. Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-839576 Share on other sites More sharing options...
lesliee Posted October 6, 2015 Share Posted October 6, 2015 Worth noting that NSI is not the only accreditation body out there in the alarm industry. There are a lot of smaller SSAIB approved alarm companies who often tend to be slightly cheaper than NSI approved firms. SSAIB are also recognised by most UK insurers. See SSAIB directory - https://ssaib.org/security-provider-search/Those who mention ADT, it's worth noting their full costings, often not published online but available here. Note: the extra devices you add to the system also increases your monthly fee.Those who are interested in Verisure intruder alarms, the website above also has a special offer (?500 off) and appears to be available in the London area (East Dulwich included), Verisure offer.Heard of Banham Alarms, but don't see much about them online. Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-910500 Share on other sites More sharing options...
apbremer Posted October 6, 2015 Share Posted October 6, 2015 We have Guardian of Croydon~ courteous and helpful. No problems. Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-910521 Share on other sites More sharing options...
adsion001 Posted November 27, 2015 Share Posted November 27, 2015 Appealing experience with Verisure. Their sales person told me it would be contract free and a discount will be applied straight away. But then, their contract says 41 pounds, I called the sales, he said it's just a contract and after discount applied the bill will come down to 28.8 pounds. Guess what, bill is still 41 pounds and they told me the sales was fired and I have to stay with them for 6 months at least. It really isn't a money problem, if they told me there isn't a discount, I probably use them anyway without feeling be conned. Really bad experience despite their gear is quite fancy. If you can stand their endless lies, go with them Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-931455 Share on other sites More sharing options...
dbboy Posted November 27, 2015 Share Posted November 27, 2015 Try one of the local alarm companies such as Impulse Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-931465 Share on other sites More sharing options...
annabel42 Posted November 28, 2015 Share Posted November 28, 2015 Wickham Security in West Wickham is a family run business with the relevant accreditations. Haven't used them but believe they are good. Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-931682 Share on other sites More sharing options...
connieballinger Posted May 20, 2016 Share Posted May 20, 2016 A friend of mine uses adt and she has not faced any problem so far. Don?t go by the reviews alone. There are some things that you have to consider whenever you choose a security alarm for your home. Firstly check what is the company?s overall experience then what training and certifications do they have.Check whether they operate their own monitoring station.Some alarm companies have a third party to do the alarm monitoring.And most importantly what are the equipments that they use. Here?s an article that I found that mentions some tips on how to choose good alarm companies(http://www.fire-monitoring.com/choose-cheapest-security-alarm-monitoring-fire-alarm-monitoring-company/).And don?t just go by the price of the alarm system try to learn more about the company before you buy any products from them. Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-999867 Share on other sites More sharing options...
DovertheRoad Posted May 30, 2016 Share Posted May 30, 2016 Banham have quoted me ?1200 for an alarm plus 4 sensors (keyholder contact) and a Police linked panic button. Plus about ?28 per month for the contract to support those. Anyone know what I should be able to get to after negotiating this commodity, high margin item? Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-1003577 Share on other sites More sharing options...
montassa Posted May 31, 2016 Share Posted May 31, 2016 I have impulse and my monthly is around ?20 Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-1003929 Share on other sites More sharing options...
EDrant Posted March 2, 2017 Share Posted March 2, 2017 Avoid Impulse Security for the reasons explain in the following thread. Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-1109912 Share on other sites More sharing options...
lameduck Posted March 2, 2017 Share Posted March 2, 2017 Wickhams Alarms are goodfast and efficientADT tried the hard sell here for 2 hours, offered a package. I wanted an extradoor sensor, said not in package, offered to pay the extra, still said couldnt be done.Left here stood outside. then came back with, been talking to area manager and can be doneand try to get the fitter to fix it etc,Then phoned every other day trying to sign me up.Wickhams one phone call2 hours job done with extras fantastic Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-1110043 Share on other sites More sharing options...
trophic Posted July 31, 2018 Share Posted July 31, 2018 I wouldn't recommend Impulse. Poor customer service and many false alarms. We moved to Direct Security and they are excellent. Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-1266357 Share on other sites More sharing options...
edfuser777 Posted August 11, 2020 Share Posted August 11, 2020 I also wouldn't recomment Impulse. They installed the alarm at the property we bought. When it developed a fault they were not able to attend for 3 weeks, were uncooperative and rude. So much so that I registered to post this! Link to comment https://www.eastdulwichforum.co.uk/topic/45926-adt-or-banham-any-experience/page/2/#findComment-1442505 Share on other sites More sharing options...
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