anyone having problems with royal mail sorting office?

[AcedOut]

Well I'm still waiting after 3 months for my cuff links from my brother. I suspect also...

Clearly there are some problems, but I'm not sure how much can be done about it.

[bob]

Could we start some sort of petition, no post again to day.

Bob S

[AcedOut]

Petition for what?

[victor]

Fractionater I am your neighbour, and a parcel we were sent has gone missing - funny that all the parcels we receive via couriers arrive fine, but the one to be delivered by Royal Mail is nowhere to be seen!

[Strawbs]

Im getting v concerned about this, I am expecting my visa and passport back from the home office which is sent via royal mail, registered granted but royal mail nonetheless...

[bob]

Have just called the 084577407404 no and they will moniter the mail to my add ( man on phone very understanding )

Bob S

[Only me!]

Just thought I would bump this thread.

As we are entering their most busy period,

also to say that visited Sylvester Rd at 07.15 this morning (open from 06.30 till Christmas!) & was met with a cheery welcome & very swift service.

Staff welcomed the extended hours & the Overtime that ensues.

[Sue]

If people think their parcels are going missing in the post they should definitely report it - Royal Mail can't investigate if everybody just sits about waiting months for things they are expecting to arrive :)

[Crepe Suzette]

I have been receiving all my packages lately, albeit one or two days late sometimes. I did have problems with two items that I posted in the Goodrich Road mailbox (near the school) three weeks ago - neither has reached its destination yet.

[Sue]

I have ordered a lot of stuff from Amazon and other online sites in the last few weeks, and it has all arrived very quickly and been delivered by the postie with no trouble at all.

The only parcel I have had a problem with was the one delivered by a non-Royal Mail firm.

[MummaB]

Oh Dear it keeps happening!!

My sister sent me a parcel from Europe (sent as letter so should come with Royal Mail from my experience).....still not here two weeks later and no 'pick up note'.

Two out of three things ordered on Amazon did arrive but one still missing and will luckily be replaced.

I sometimes have to pick up my parcels at Cans on Forest Hill Road (usually parcel force though). Called them they were very helpful but didn't have my stuff.

Tried Sylvester Road sorting office and was told 'If you haven't got a note through the door love it ain't here'.....they also never pick up the phone, have called them numerous times and it's definitely the right number.

Very frustrating....

Rpyal mail has infprmed me if the parcel has still not arrived after two weeks I can complain (and I suppose I have nothing better to do!!!!!)

Moan moan.....

Bx

[bob]

MummaB

Ring the 084577407404 and COMPLANE it will help us all.

Bob S

[ratty]

I now have a dvd sent from a mate that has not arrived. It was sent recorded delivery and it is recorded as being delivered, but, guess what - no delivery and no electronic signature online!

Fooking annoying!

God knows what to do now!

[ClareC]

My mum sent me a cheque......... still waiting a week later!!! Always seems to be the more interesting looking mail that gets "lost"

[jctg]

How do you solve a problem like Royal Mail?

[bob]

Read my thread it might help.

Bob S

[Sue]

ClareC Wrote:

-------------------------------------------------------

> My mum sent me a cheque......... still waiting a

> week later!!! Always seems to be the more

> interesting looking mail that gets "lost"

xxxx

Why, did she write "cheque enclosed" on the outside in large letters to make it more interesting looking? :)

If I'm sending a cheque I always make sure it isn't visible from outside, eg enclose it in plain paper if the envelope is thin ......

[RPED]

Its all well and good complaining about the sorting office. Owning a house in silvester road - I do know some of them and the permanent staff are good honest people. I would also like to raise the point about all those that come to collect their letters and decide to park in the middle of the road/park illegally......if you are collecting a letter, park properly and do not block the road!!!!!

[amyw]

hi, i have posted separately also, but unhappily i have had a parcel go missing. sent recorded delivery, and just an unintelligable signature on the online tracking website.

im gutted as the item is one of a kind, its a home-made cushion.

i wont be able to go and complain until next saturady (I have to leave for work before the sorting office opens) but if anyone has mistakenly signed for it i would be very grateful to get it back. First name Amy, house number 38.

[amyw]

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[amyw]

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