Does anyone else have poor signal near the Horniman?

[ruffers]

Just to be clear the EE signal box isn't a signal booster, it's a femtocell. It's effectively a personal base station you plug into your router which then connects via the internet to their network, range (they say) about 15m. When I spoke to the customer service they clearly had no idea what it was and were saying it needs at least one bar to amplify, which is irrelevant. They also told me their service checker said I had a "good" signal, also wrong.

Just hang on and argue.

[jamster]

On O2 you can get the "Tu Go" app for your phone. It will divert calls via your Wifi.

[ianr]

ruffers> Just to be clear the EE signal box isn't a signal booster, it's a femtocell.

Interesting. I hadn't been aware of such things. It looks close to having an additional VoIP service provided by your telco. Do they all provide them now? I see that Three do ( http://www.tubblog.co.uk/blog/2013/05/13/using-a-three-home-signal-femtocell-to-improve-a-mobile-phone-signal-2/ or http://support.three.co.uk/SRVS/CGI-BIN/WEBISAPI.DLL/,/?New,Kb=Mobile,Ts=Mobile,T=CaseDoc,Case=obj%285440%29).

I also see that EE say:

"When you use the Signal Box it will use some of your of your home broadband allowance. To give you a guide: a 20 minute call will use around 9MB." http://help.ee.co.uk/system/selfservice.controller?CONFIGURATION=1016&PARTITION_ID=1&secureFlag=false&segment=consumer&TIMEZONE_OFFSET=&CMD=VIEW_ARTICLE&ARTICLE_ID=629170&CUSTOM_BRAND=Orange&SOURCE_RELATED_ARTICLE=true

and also:

"You can also use the 3G signal to access the internet, but we'd recommend you use WiFi because it saves on your monthly data allowance and is generally faster."

So presumably you pay them for such EE network use, even voice calls, at their data rate rather than by time?

[monica]

jamster Wrote:

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> On O2 you can get the "Tu Go" app for your phone.

> It will divert calls via your Wifi.

Thank you Jamster, I will try that out