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Was just in there a minute ago to pick something up, absolutely deserted waiting room so who IS actually getting an appointment, I'd love to know.

A couple of people came in to ask for the forms to join as a patient and reception blithely handed them over, great to know that even tho they aren't able to handle the 55, 000 + patients they already have, Dr. Gupta is still taking on more, hey its all money in the bank right Dr. Gupta? That mansion won't pay for itself!

Looks like time you all made an official complaint.

This GP practice and its answering service clearly needs some rocket fuel. It's totally unacceptable to have to wait the times you describe, especially when there are little children in your care. How can folk be dissuaded from going to A & E for urgent attention, if their local GP clinic isn't doing its stuff?


http://www.nhs.uk/chq/Pages/1082.aspx?CategoryID=68

There's a notice on the door saying there's a new system being implemented. Apparently you don't need to come in - you'll get a phone consultation and offered an appointment if you need one. I don't know how this will improve the phone queuing system though if even more is being done over the phone!

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