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James, isn't it better for TGTBT to use the established reporting system, and contact you, and tell us, only if it appears ineffective? It's a sorry administration if all contacts between public and officers have to be channelled through a councillor.
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ianr Wrote:

-------------------------------------------------------

> James, isn't it better for TGTBT to use the

> established reporting system, and contact you, and

> tell us, only if it appears ineffective? It's a

> sorry administration if all contacts between

> public and officers have to be channelled through

> a councillor.



Well said. Cheap vote buying. Middleman completely not needed. I wonder if expenses claimed.

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Hi unlurked,

The problem is very non standard. The Southwark Council processes are ok for standard problems but rarely sort this sort of thing out.


It wasn't cheap vote whatever it was just a wish to kill a problem quickly minimising the effort all round. Clearly I've failed in this desire!

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Hi JB. Sure you wanted to help, but there is ample space on the on-line forms to explain the issue. The telephone can also be used to give details and talk to a real person after doing the press 1 for so and so thing. The call centre costs the local tax payer and is designed for people to report and contact the council and so should be utilised.
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