O2 mobile internet not working

[aquarius moon]

Is anybody else having trouble connecting to the phone internet?

Mine crashed around lunch-time & still not working.

Phone signal itself is fine, so can make calls etc but no internet connection whatsoever.

Tried ringing them, but queues were too long & website says they are experiencing some problems, but is not very helpful.

[Siduhe]

My emails come via O2, been down since midday and according to our IT dept, no ETA for a fix. Isn't affecting everyone (about half of our office).

[Nigello]

At around midday I lost all my messages, which returned a few minutes later. I am on Tesco, which piggybacks O2.

[Hemel]

Hi. I've had no 3G / E signal on 02 for a couple of evenings. Fine at work, but disappears when I get home to East Dulwich. A postcode search on the 02 website at lunchtime mentions a faulty mast in the area... Could be that?

[uncleglen]

Sent 2 e-mails and they had not been received 3 hours later so yes- having trouble.

[aquarius moon]

I'm glad it's not just me then.

When I typed my postcode (SE15), it said network coverage is fine. Couldn't see anything about a faulty mast, so maybe that's been fixed & it's something else.

I've also been in SE21 & SE22 today & it wasn't working there either.

[Siduhe]

This posted recently on the O2 status site:

  Quote

Update 20:00hrs

We are continuing to work on a fix for the remaining customers who are still experiencing difficulties using their mobile phone.We again apologise for the inconvenience.

[muffins78]

I just spoke to them on live chat, and it is a fault they trying to fix. I can't receive calls or texts, can't send texts, but can make outgoing calls!