faffy Posted September 18, 2013 Share Posted September 18, 2013 I used this firm - they completed the first stage of the job, I paid them immediately as it was a 2 stage job and formally agreed their quote and the date for completion of the works(even though I had to wait 4 weeks, I agreed that I was willing to wait). The second limb of the job were fairy minor works,circa ?300. I was extremely disappointed to be then cancelled not once but twice, as more profitable boiler jobs came along. I was then told by Pete that he was going on holiday so I would have to wait an additional month to get the job completed and if I didn't like the timescale I could use someone else!. After sticking with him as a plumber and waiting for him to complete the job- on a personal and professional level I found his approach appalling and would not recommend him. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/ Share on other sites More sharing options...
sallyfran Posted September 18, 2013 Share Posted September 18, 2013 This thread has also been (wrongly posted) on the for sale thread too and I have commented there as well.Just so as people don't make judgements based on a single experience, we have used this company for several years to service our boiler and have always had a good and reliable service. I have no axe to grind either way, but as a local self-employed person myself I always worry how potentially easy it is to win or lose a reputation based on limited but very public anecdotal information (however accurate). Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-680149 Share on other sites More sharing options...
Blondie Posted September 19, 2013 Share Posted September 19, 2013 Never had a problem with him Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-680496 Share on other sites More sharing options...
HHBilly Posted September 19, 2013 Share Posted September 19, 2013 Pete installed my boiler and came back to complete 2 much smaller plumbing jobs. He also came out at the end of one day to rescue me from a minor flood and he didn't charge for the callout. He is always busy but kept in touch with timings etc. I think he is one of the good guys. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-680503 Share on other sites More sharing options...
Alan Medic Posted September 20, 2013 Share Posted September 20, 2013 I used Peter once some years ago and had no complaints. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-680655 Share on other sites More sharing options...
Ramble66 Posted September 20, 2013 Share Posted September 20, 2013 He saved me a absolute fortune a few years back. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-680816 Share on other sites More sharing options...
Crystalpal Posted September 20, 2013 Share Posted September 20, 2013 I can heartily recommend Peter. He installed our boiler last winter when we were desperate. he came back and replaced the radio controller when it failed on the day I rang him. after years of having lousy service from a national company, we are sticking with him! Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-680832 Share on other sites More sharing options...
singalto Posted September 20, 2013 Share Posted September 20, 2013 He came and rescued me during last winter's cold spell, fixing my faulty boiler at very little expense. I would recommend him. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-680841 Share on other sites More sharing options...
Bluerevolution Posted September 20, 2013 Share Posted September 20, 2013 Has my faith, maybe not the cheapest but does what he says-4 years of sticking with him Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-680860 Share on other sites More sharing options...
Meathgirl Posted September 23, 2013 Share Posted September 23, 2013 I called him out on the strength of recommendations here because my usual plumber was away. I needed my boiler replaced after a gas leak. I found him rude and condescending and he kept going on about "my husband" approving the job. Since it is my house, my boiler and my chequebook, I decided to wait until my own plumber got back. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-681505 Share on other sites More sharing options...
milliemum Posted September 23, 2013 Share Posted September 23, 2013 We have used him for some time and have always found him excellent. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-681544 Share on other sites More sharing options...
Ms Blueberry Posted September 28, 2013 Share Posted September 28, 2013 Another sincere recommendation for Pete Bennison. He's professional, friendly, knowledgeable, reasonable and honest. Because he's so good he is also got a full schedule. I will always try and use Pete in the first instance. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-682912 Share on other sites More sharing options...
tomskip Posted September 28, 2013 Share Posted September 28, 2013 Peter Bennison installed our boiler and has done a number of smaller jobs for us since then, including once walking to us in the snow when his van couldn't make it uphill. I have always found him to be utterly reliable. I wouldn't hesitate to recommend him to anyone. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-683075 Share on other sites More sharing options...
davegee Posted September 30, 2013 Share Posted September 30, 2013 Having just had a major install of boiler, tanks and new radiator from Pete Bennison and his team I have nothing but praise for him. This is the third time I have used his company and have always found him friendly, efficient, reliable and reasonably priced. I would gladly recommend him to anyone who requires an excellent job at a fair price. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-683446 Share on other sites More sharing options...
winslow Posted October 6, 2013 Share Posted October 6, 2013 He is recommended on the Worster Bosch website. I contacted him about a fault on my boiler and he flatly said he wasn't interested as faults can take along time to fix and it's not worth his while. I didn't find him very helpful at all. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-685102 Share on other sites More sharing options...
KLR Posted October 7, 2013 Share Posted October 7, 2013 I have used Pete several times for installing/maintaining our boiler; disconnecting & connecting washing machine. I trust him to do a good job completely. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-685500 Share on other sites More sharing options...
Dplumbingnheating Posted October 7, 2013 Share Posted October 7, 2013 M Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-685572 Share on other sites More sharing options...
lpool Posted October 7, 2013 Share Posted October 7, 2013 I've used Peter Bennison several times including installing a new boiler. Always very reliable and once spent severAl hours one evening sorting wiring problems from installation someone else had done on boiler system.: Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-685585 Share on other sites More sharing options...
dan b Posted October 7, 2013 Share Posted October 7, 2013 I've used Pete for 7 years, including two boiler and radiator installations in different houses. Always found him to be reliable and honest and would recommend him. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-685587 Share on other sites More sharing options...
Ms Blueberry Posted October 8, 2013 Share Posted October 8, 2013 To Winslow, he's running a business - turning down unprofitable jobs is smart, probably difficult to but smart. Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-685626 Share on other sites More sharing options...
Wiffwaff Posted October 8, 2013 Share Posted October 8, 2013 We've used Pete for both the installation of our boiler (About 3 years ago) and the annual service and have always found the service efficient and friendly Link to comment https://www.eastdulwichforum.co.uk/topic/36546-p-m-bennsion-what-a-disappointment/#findComment-685769 Share on other sites More sharing options...
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