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Has anyone else found it absolutely impossible to get an appointment at DMC on Crystal Palace Road since they implemented the new “link” system at 8am on a morning ? I was told by the receptionist that all appointments are taken within 15 minutes and it is not possible to book in advance anymore but … wait for it… they are still accepting new patients and there is a HUGE banner outside the surgery advertising this. How can this be allowed when they can’t service their existing patients ? I have left a complaint form but would any other DMC patients like to join forces and see if we can force them to make improvements ? 

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https://www.eastdulwichforum.co.uk/topic/360672-dulwich-medical-centre/
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They’re rated as requiring improvement. And it seems that the care quality commission is keeping an eye on them. https://www.cqc.org.uk/location/1-565650623/inspection-summary


It’s taken so long to get to this stage. See this article published in 2011:  https://www.dailymail.co.uk/news/article-2063458/amp/Family-doctors-firm-raking-1-8m-YEAR--patients-say-surgery-appalling.html

We moved to The Gardens some time ago and never looked back. 

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