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Very friendly and marginally competitive before placing the order. During the works, not reliable scheduling and a lot of grunting, huffing and puffing. BUT BEWARE: Living room carpet laid not square to the walls - the edges are cut not following the stitches/pattern and will fray (not correctable without new carpet - given up) Stair carpets edges fraying - not cut and fitted carefully. One bedroom room carpet is not stretched and has a ridge. The Lynoleum floor in the bathroom buckled. Twice made appointments to correct the last 3 faults, twice did not turn up (the van is broken first; in hospital - without being able to confirm location - second time). Never called back to arrange the visit. Clearly he was relying on and succeeding in frustrating me to give up. During the work, 36 hours of silence with the story “I lost my phone”. Much delay in providing the copy of the invoice for the purchase of a specific carpet - as my guarantee for 6 years of moth resistance. Could not provide references from clients but just one estate agent (Luisaat Samuel Estate Agents) claiming he works for agents . YOU MAY CONSIDER KEEPING AWAY FROM THIS COMPANY! -
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