ID Mobile - anyone else having problems?

[beansprout]

Been with  them for years but over the last year, service has really dropped. Can’t load or access site and having finally found a contact number for them, have confirmed that for months now they have had internet problems. Can’t even make calls on a regular basis. Didn’t even want to encourage me to stay! 
So sadly I am off.

Been recommended Labara - looks good and I believe piggy backs off Vodaphone which can’t be as bad as Three. Any views? Tks.

[Sue]

On 07/02/2025 at 10:10, beansprout said:

Been with  them for years but over the last year, service has really dropped. Can’t load or access site and having finally found a contact number for them, have confirmed that for months now they have had internet problems. Can’t even make calls on a regular basis. Didn’t even want to encourage me to stay! 
So sadly I am off.

Been recommended Labara - looks good and I believe piggy backs off Vodaphone which can’t be as bad as Three. Any views? Tks.

That's very odd.

I'm with iD and have had no problems making calls at all.

I don't understand the internet issues. They don't provide internet, do they?

Do you mean specifically their own website? If so, why on earth don't they get it sorted out?!

[KalamityKel]

Doesn't ID piggy back off of Three?

[beansprout]

Yes they piggy back off three - found a number to actually speak to them. We’re not fussed I was leaving, said they were having problems. Really is ridiculous - have worse reception in London than Devon - doesn’t connect at all now and I am along Southbank way. Calls keep being disconnected.

Sadly, I am done with them - overcharged me for one month and not refunding.

Going to Libra - not possible  to be as bad as ID - literally been going on for months and as they admitted last year to me when I was having problems with their ap “ yes, we have been experiencing problems”!,