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Was meeting a friend for lunch today in ED and thought I’d make a quick visit to the Poundland beforehand as my usual store I visited closed down in Camberwell last year.

As soon as I entered was confronted by very loud beat music blaring away (couldn’t wait to get out) and no staff around to serve on the till. The 3 self service tills were all closed so had to wait over 5 minutes to pay. Just hope they can up their game as they have a prime position in ED. 


 

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Popped in there earlier today and picked up Doritos advertised as 2 packs for £3.20 At the checkout the cashier insisted it was £2 each. Spoke to the Manager who insisted all the crisps and snacks pricing were wrong and the offers were finished!!! 
Just paid for my fabric softener and left the shop. 
They shouldn’t be allowed to do that! 

  • Agree 2
29 minutes ago, Bubbles said:

Popped in there earlier today and picked up Doritos advertised as 2 packs for £3.20 At the checkout the cashier insisted it was £2 each. Spoke to the Manager who insisted all the crisps and snacks pricing were wrong and the offers were finished!!! 
Just paid for my fabric softener and left the shop. 
They shouldn’t be allowed to do that! 

I had this in B&M the other day. The price ticket said £1 and £1.25 was crossed out. They refused to give me the items at £1 and when I complained to head office, they said it was at the shop’s discretion! Apparently the offer had expired and so the items were scanning at the full price!

Shops cancelled refuse by law to sell you items at the ticket price.  Obviously not good for reputation.  I always like to give a good news story as social media tends to go the other way.  Ignoring that one of my first posts on this forum was about poor service from a local trader! 

13 hours ago, ydrmdy said:

Ooooh!

I love a pound store.

I love pound stores too, though I don't buy food there,  but despite going into this one several times since it opened, I have found nothing that I either wanted or couldn't get cheaper somewhere else, even at Christmas.

All I have bought there was a pack of mealworms for the birds (dried, obviously 😀).

I've been very disappointed, as I've had some great bargains from pound shops over the years - some of which have even survived my decluttering.

As for the pricing, that's very poor management and customer service - both for having the wrong prices in the first place, and then refusing to honour them.

As is having nobody on the shop floor to take the money. How on earth could that happen?

I understand that the staff may be poorly paid, but that doesn't mean you don't have to do your job properly.

This place is in a prime position, and personally I hope it closes down and we get something better. 😀 (sorry, removed a sentence and can't delete the smiley).

I'd be happy with another pound shop or discount shop if it actually had real bargains and was properly run.

Edited by Sue
17 hours ago, Dulwichway said:

Maybe the few staff only end up with a pound an hour with the rising Starmer bills and the rotten council tax deductions? they probably don't really care? who can blame them.

Gosh, do you look for an opportunity to make a political comment on every occasion?  Do you limit yourself to shops paying higher wages with better working conditions for staff and accordingly higher prices?

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