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I reported it when it first sprang up and found it really unusual they were so slow.. tho I think they've changed their reporting systems and possibly computer systems and admin staff side which would explain the delay. To be honest I find it so SO rubbish that they just mend leaks when they spring up and the endless works never seem to be lasting. It was only last year they did repairs lasting many months in that part of Lordship Lane. Yet we all now have water meters and are charged ridiculous amounts for poor services. I'd renationalise if I had my way. 

Yes, it would be great to see them nationalised.

Along with the other water companies they seem to have a great business model:

-submit a 5 year plan to the regulator asking for yearly price increases to cover the cost of improving the infrastructure and get them to approve it

- carry on paying handsome dividends to shareholders and eye watering salaries to senior executives 

- fail to achieve the infrastructure targets at the end of the five years, make some excuses and draw up the next plan

Magic! 
 

 

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