It's a shot across their bows. No reason not to be polite about it. By acknowledging some realities it stops them trotting them out as if they're an answer. Despite the fact that they're not the old PO questions and letters from MPs is not what they want.
Very happy to recommend Leon from Electrical Initiative. Responsive, punctual, pleasant, polite and efficient. He restored the broken lighting in our bathroom and gave us helpful advice. What’s more, he charged us a very reasonable rate. Excellent service. Thank you.
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