Royal Mail - late deliveries - what is happening?

[Sue]

This is not about late deliveries, but honestly ...

Yesterday I heard a load of stuff being shoved hard  through my (small) letterbox.

I went to pick it up and the pile  included a very bent (so bent that the cardboard was completely  broken across) cardboard backed envelope clearly marked in large red letters "Please do not bend."

I went out holding the envelope,  and the postie (one I had never seen before) was now two doors down, so I said (fairly politely I thought, under the circumstances), "Excuse me, this says on it do not bend".

He just scowled at me.

When I opened it, the contents were unusable - it is  something which needs to lie flat, and it is now permanently bent.

I have complained to Royal Mail, and the sender is kindly  posting me a free replacement, so I just hope it isn't delivered by the same postie. GRRRRR.

I also hope this isn't the calibre of the new posties they have taken on. Can they not read? Do they not think to try ringing the bell if something won't fit through the letterbox? 

ETA: My lovely regular postie delivered the replacement today, together with another packet also marked "Please do not bend".

He  must have made a special trip, as surely usually this would not have arrived for weeks 😮

Edited Friday at 17:58 by Sue

[Azalea]

You and Yours Radio 4 are doing a phone in about the postal service tomorrow.  They want to hear about your experiences of sending and receiving post.   Email them beforehand at:   [email protected].       

[Sue]

6 hours ago, Azalea said:

You and Yours Radio 4 are doing a phone in about the postal service tomorrow.  They want to hear about your experiences of sending and receiving post.   Email them beforehand at:   [email protected].       

I don't think they would be happy if I phoned in, I'd be ranting on for hours 🤣