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Niko has attended my recently-moved-into rental property on three separate occasions, each time for a very different issue, and on each occasion he has done an excellent job in identifying the "root cause" and then identifying the most sensible and cost-effective solution.  I have experienced a broken and leaky bathroom sink drain, a blocked kitchen drain, and a failure of the hot water system. These are all things that go wrong from time to time in any house, but I've had a run of what would have been bad luck over the past 6 months, had it not been for Niko's prompt, effective and personal service, which kept the hassle from this at an absolute minimum.

1) He carefully remedied the faulty bathroom sink drain by identifying and replacing the small component that needed replacing, with a functionally superior alternative, and without causing any damage, even though the original installation (not done by Niko!) was done in a fragile way that could easily have gone totally pear-shaped if someone less meticulous and knowledgeable than Niko had done the work. 

2) He quickly and correctly identified that the hot water failure was due to a burnt-out motor for the diverter valve, which was then promptly replaced by the original installer at the request of my landlord, since it was that original installer's responsibility to fix that one.

3) He identified that the root cause of the blocked kitchen drain was a downstream blockage quite far away from the actual kitchen sink, and he then found a way to access and clear out the blocked drainpipes in the crawlspace beneath the house in such an effective way such that the kitchen sink now now drains better than it ever has.

 

In every instance, Niko was able to identify the underlying problem on the first attempt,  and I would be happy to call him again in a heartbeat for any future problems. It's worth noting that he's taking a one well-earned week off sometime in early October, so for any issues, contact him now or, if it can wait, schedule a visit for after he gets back. 07818607583

 

Edited by DulwichSailor
small correction to wording in the first paragraph
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