How to get broken bin collected without getting a replacement

[hpsaucey]

As above. I"m trying to request  this for a neighbour who's not online. I've trawled through Southwark Council's website and can't find a way to get a broken bin taken away. SC's phoneline peeps only have access to the info on the website so they were useless.

Only option seems to be to request another replacement. I daren't do that as last time they delivered a replacement but didn't taken away the broken one - don't want to end up with three bins.

Many thanks

 

HP

 

Edited June 9 by hpsaucey

[Penguin68]

I have found the bin men themselves very helpful. They are also able to report it I think. In the recycling collection obviously, not the kitchen waste. If you can catch them. 

[hpsaucey]

Thanks - good idea!

We'll try and intercept them...

 

HP

[Smiley_blue_1234]

You can fill in an online form, they’re pretty efficient 

https://www.southwark.gov.uk/bins-and-recycling/abandoned-bins#:~:text=You can use the online,to nearby residents and businesses.

[hpsaucey]

Ah - perfect. Thank you!  

15 hours ago, Smiley_blue_1234 said:

You can fill in an online form, they’re pretty efficient 

https://www.southwark.gov.uk/bins-and-recycling/abandoned-bins#:~:text=You can use the online,to nearby residents and businesses.