Plumber recommendation

[will_s01]

Just wanted to recommend Daniel from Dulwich Plumbing and Heating - 07879 220447. Found his number here on the forum. We had a badly blocked bath, and when I called him he offered to come round the same evening. Turned up promptly, fixed the problem and volunteered a number of other helpful pieces of advice while he was here. Really friendly, tidy, would definitely use him again and recommend him to others.

[macker]

My experience with Daniel from Dulwich Plumbing and Heating 07879 220447 and 07852 757 654 is so far negative:

3 Sep I have a drip from hot water pipe. He comes out same-day. He tells me the fee is not per-hour but per-job (i.e. I can't get him to do any other work for the fee.) The job is said by me as "fix the drip". He puts plumbers tape on a nut. I pay him. Later that day, I notice that the drip is in no way improved and text him. He agrees to come at a certain time the next day.

4 Sep After the appointment time (I've already taken trouble to be in) he texts to say he won't come and can he come tomorrow. We arrange for another time the next day

5 Sep Again I take trouble to be in. He doesn't show, doesn't text, doesn't answer various calls, doesn't answer my text asking what's happened to appointment

6 Sep He answers a call (I used the other number) and says he can't come today, and will call me in the morning of the next day.

7 Sep He doesn't call in the morning. He rejects a call just after the morning, texting that he is stuck on a job. I text back trying to arrange an appointment. I receive "Ok I'll text you later".

9 Sep I again text trying to arrange an appointment but no reply.

I state only facts above. Please draw your own conclusions about the behaviour.