Loud music on Hindmans Road

[Rosie H]

Is anyone else finding the very loud music on Hindmans Road annoying? It sounds like it's quite a few houses away from us, but we can still hear it clearly and it's been going on all evening.

Anyone else suffering?

Thanks.

[Renata Hamvas]

Hi Rosie, hopefully this got resolved quickly, in future, if this happens again, the information below about the Southwark noise team may be helpful,

Renata

Reporting noise problems

Reporting Disturbances

We are aware that there are currently problems contacting the Call Centre directly vis the 0207 525 5777 number. If you have problems getting through please call the Noise Team on 0207 525 2000 and press option 1 .

We do not recommend you approach the noise offender, but in some cases you may be asked to keep a noise diary that may be used as evidence.

Who deals with noise and nuisance complaints?

The Southwark noise and nuisance team deals with all noise complaints, as well as other nuisances such as smells, dust, fumes and light.

The service is available between the following hours:

Day From To

Monday 7am 2.30am next day

Tuesday 7am 2.30am next day

Wednesday 7am 2.30am next day

Thursday 7am 2.30am next day

Friday 7am to 5pm 6.30pm to 4am

Saturday 7am to 5pm 6.30pm to 4am

Sunday 8am 2.30am

We work seven days a week and will aim to be with you in 60 minutes. This may vary due to seasonal demands. Please check the availability of the service at the time of your call. Please note there will be no service on Christmas Day.

Nuisances we can deal with

We can deal with:

Amplified music

TV

Parties

Nightclubs and pubs including people outside making noise

DIY home renovation

Construction sites

Barking dogs

Alarms

Odours and fumes from commercial properties

Smoke

Emissions and noise from works and equipment in the street

We can't deal with:

Traffic, trains and planes

Some domestic noises

Footsteps within homes

After reporting a disturbance

Officers will quickly call you back to check that the noise is still happening and to get more details from you

If the noise is still on officers will need to visit your property (carrying ID badges) to assess the noise

If the noise is a nuisance they will take action against the person causing the noise in order to stop the disturbance

Officers visiting your home

We need to show that the nuisance is disturbing you in your property and preventing what you would normally do. For example, we need to show that at night the noise would prevent the average person from sleeping.

What is a nuisance?

A nuisance is something that would prevent the average person being able to use their property for a normal use at that time of day.

For example, at night for something to be a nuisance it would need to prevent someone from sleeping, therefore the assessment would be carried out in a bedroom.

In the daytime, the assessment would be carried out in a living room, and we would need to show that the noise is so loud that it would prevent someone from watching TV or having a conversation.

What action can be taken

If something is assessed as a nuisance, we can:

Try to stop the nuisance and issue a warning if they do (first time only)

Serve a notice

Issue a fixed penalty if the notice is breached

Prosecute if the notice is breached

Seize equipment if the notice is breached (usually for ongoing complaints)

Confidentiality

All complaints are completely confidential. Even, if the person is prosecuted, it is the council that takes them to court because as an officer as witnessed the nuisance. They will not find out who has complained.

Legislation

We use the Environmental Protection Act 1990 sections 79 and 80 to deal with nuisance and the Control of Pollution Act 1974 to deal with construction sites.

What happens if the noise is not something that the council can deal with

If the noise is something that the council cannot deal with, such as footsteps, you can take your own action under s82 of the Environmental Protection Act 1990. Please contact us for more details about this.

Why can't you take action for people noise and footsteps?

The laws that we use do not allow us to serve notices on people for carrying out normal activities in their homes, or for poor sound insulation.

More information

You can contact us with any questions that you might have on the number below

You can ask your community council or Tenants and Residents Association to invite an officer to your next meeting so that they can answer your questions

[northlondoner]

Oh Rosie I live virtually opposite the house and barely noticed it ....

[Callie]

which end of Hindmans is this? & what time of day?

can't say I've noticed myself

Rosie H Wrote:

-------------------------------------------------------

> Is anyone else finding the very loud music on

> Hindmans Road annoying? It sounds like it's quite

> a few houses away from us, but we can still hear

> it clearly and it's been going on all evening.

>

> Anyone else suffering?

>

> Thanks.

[Supernanny*]

Sure its not the dodgy ED bed and breakfast on corner of Hindmands/Upland?

Every night loud music annoying private renters/ respectful council tenants.!! So much for a 'council" building.

[northlondoner]

I live twenty seconds from this hotel and have never heard a peep from them.

[Supernanny*]

Well thank your lucky stars, try living opposite!!