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I also recently waited 30 minutes to speak to someone at HMRC. First of all, they had indicated the wait time from the outset. Secondly, it is a very busy time for them, with the 31 January deadline looming. Thirdly, I might be confusing them with some other organisation, but I think they gave other options including for them to phone you back if you didn't want to hang on. Anyway, my main point is that I don't know whether the person I spoke to was working from home or not, but there was no background noise, she was incredibly sympathetic and helpful, and to my utter disbelief she extended the deadline for me to the end of March 😮 The reason was that I couldn't do my online return due to my laptop meltdown, and had been told repair could take up to 28 working days. She thought that a deadline of the end of February might not be long enough I was fully expecting to be told that it was my own fault for not getting the return in before. So credit where credit's due, basically. I've previously found HMRC staff very helpful in patiently explaining in simple language stuff in the rules which I couldn't understand. As for working from home, I'm long retired from working for others, but I have both on occasion worked well into the night/over weekends to meet critical project deadlines, and also on occasion skived. But in the first job I was being paid a lot, and in the second job I wasn't 🤣 -
I can't help with pinpointing the source of the bass, but I have found playing white noise helps to mask unwanted sounds, and it's also quite soothing (in a way). I ask Alexa to play white noise, which must make a nice change for her from asking what the temperature and/or weather is outside, or asking her to sing the Doggy Song, which is usually all she does (present from my brother). But probably you can get a white noise app on your phone. Have you contacted Southwark Noise Control (?) who may be able to trace where the bass is coming from?
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I enjoyed reading your reviews! What are you going to do when you run out of local places to eat? Start at the beginning again?!
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Adam Richman eats football, Adam Richman eats Britain. So, asking for a friend, where the name Eats Dulwich came from?
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