Jump to content

Vodaphone reception issues...

OD

By OD
in General ED Issues / Gossip

 Share

Recommended Posts

  • 3 months later...
Pickle

Pickle

Posted
Posted

I sent a message via that link and got a call back today. Straight away my call failed, so I rang them back on my landline. Very frustrating conversation followed - according to Vodaphone there is no problem, and I can buy a booster for a bargain 50% off, just ?50 (!). Explained that I pay a monthly fee for them to provide me with a mobile network, and I shouldn't have to fork out any more, and miraculously it is now free.


However, he still absolutely denied that there is a problem. I have been told to keep a record of failed calls, no service etc. for the next 24 hours and ring them back. Apparently if others do the same it will strengthen the case for them to take it seriously, so please, anyone suffering the same shoddy service, keep a note and ring them.


I've been with Vodaphone for nearly 13 years, but since December last year the service has been constantly patchy. My contract is up for renewal and I think I'll go elsewhere. Recommendations?

Link to comment
Share on other sites
Pickle

Pickle

Posted
Posted

Just to update, I phoned again this evening with my 24 hour log of service (none/limited when at home or nearby, fine when outside of my immediate area). They have now admitted that there is a problem with the mast, affecting both standard signal and 3G in the area. No indication of when this will be rectified, but apparently I'll receive a credit on my account (I doubt this will happen without me pushing for it).


In the meantime I have a phone I can't use for anything useful. Very frustrating.

Link to comment
Share on other sites
bexxta

bexxta

Posted
Posted

We've just moved in to SE22... down the bottom end of LL and get ZERO reception in the house... have to go out the front for any kind of weak signal.

Vodafone declined our request to be sent a signal booster... suggested we buy one online for ?100?! No thanks!

They are now crediting our accounts circa ?35/month until they fix the signal tower (they have admitted one of their towers is faulty) so complain away to try and at least cover some of your monthly fee!

Lets just hope they get it up and running as I'd rather have signal than a reduced bill! :(

Link to comment
Share on other sites
  • 11 months later...
mikeb

mikeb

Posted
Posted

Has something happened to Vodafone reception locally in the past couple of weeks?


I've never had a problem but have come back from holiday to find that I have zero reception even on my Blackberry (which works just about anywhere in the country). I'm halfway along Lordship Lane.


Mike

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing
  • Advertise Here

  • Latest Discussions

    • tiddles
      The newly landscaped Dulwich Square

      By tiddles · Posted

      I had no idea about the sourcing of the paving stones - where is the info on this? The extension of the paved area seems completely unjustified- plus, there is a cycle lane right thru the middle so there are bound to be some near misses with pedestrians. 
    • Sue
      Dirty pool, Dulwich Leisure Centre

      By Sue · Posted

      That's really awful. There must be someone further up the management chain who could be made aware of this? 
    • Sue
      To the thief

      By Sue · Posted

      I'm assuming that anybody who has a cat can afford  its food, litter, vets' fees etc. Nobody was saying that two quid is "nothing", but it's cheaper than some brands of cat litter, so was hopefully useful to the OP. Still, hopefully your post made you feel better 👍 🤣 We still don't know why there was a bag of cat litter at the bus stop! Surely it would be rather difficult to take it away unnoticed if the owner of the cat litter was  also at the bus stop? It's not like someone distracted your attention and picked your pocket and you didn't notice till some time later! But what is also confusing me is, if the OP knows where the thief lives, why don't they go and ask for their cat litter back?
    • Sue
      The newly landscaped Dulwich Square

      By Sue · Posted

      The market is only there for a few hours on Saturdays! Surely all street markets are "a bit tatty"! That seems a strange reason to close a road permanently to traffic!  There is already at least one seat  in North Cross Road (which seems to be quite well used),  apart from those for customers of The Palmerston,  and several of the shops in the road have greenery outside 

East Dulwich Forum

Established in 2006, we are an online community discussion forum for people who live, work in and visit SE22.

Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...