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Audiology in Southwark


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Hi
I am wondering if anyone has recent experience of audiology in Southwark.  I had a mixed experience of Guy's but I understand they arent taking community referrals anymore.

I have asked my GP but she doesn't have direct experience. Specifically I need HAs that do T-Loop and GP had no knowledge of which aids did (my Guy's ones DIDN'T and it was a real bummer).

 

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Half (3/4?) of me feels I should try NHS before throwing my money at the problem. A private provider (eg Specsavers) paid for by NHS feels the way to go.

But  - If someone could recommend a private audiologist I might be prepared to give them a try.  I spoke briefly to one and didnt feel he was listening (groan) to my issues.

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The lady in Zenoria Street has been very useful to me and my family, thankfully for (relatively) minor issues; I would certainly trust her for advice on more serious issues, as a first shot. I am sure that if she feels an issue is beyond her competence she will make that clear early on. She does seem to know her stuff (and she's a nice lady, in my experience)

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2 hours ago, Penguin68 said:

I am sure that if she feels an issue is beyond her competence she will make that clear early on.

That is useful. I have slightly odd issues which might merit a referral to a consultant led service. I think I need to discuss with GP, but want to get my options on paper first.

Can I check we are taking about https://clearlyhearing.co.uk/home-clinic-east-dulwich Google is often your friend but can lead you up the garden path.

 

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I can only speak for my experience of audiology at Guys, which I found to be exemplary. But I don’t have your T-loop requirements and haven’t tried private providers. However, when I first encountered rapid hearing loss, I found a lot of useful guidance on the RNID website. My GP was very proactive re referral to specialists, thankfully. The very best of luck with your treatment.

Edited by Insuflo
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Having been a hearing aid user for the majority of my life can give you some advice.

GP can refer you to an audiologist- the referral can be either via NHS Audiology which for this area is managed by In Health who have clinics all over London. The nearest is Streatham.

I have a behind the ear NHS aid for which has a loop setting, however if my aid breaks down I have to contact In Health to get an appointment for a repair. This is where it gets complicated -without a working aid I cannot use a telephone so have to rely on hearing friends/relatives to phone up to book appointments. Secondly, an appointment at Streatham may take 2- 3 weeks and I cannot be without an aid for more than 24 hours. I had to get to Kentish Town by 8 am to the only clinic with an appointment available within 48 hours.

As a result of the above, I decided to purchase an aid privately to have as a 'spare/backup'. I booked an appointment at Spec Savers in Rye Lane - audiologist  was there on a Sunday. I explained the reason for seeking an aid and discovered that if I had a letter from my GP they would see me as an NHS patient and issue aid accordingly.  I decided to pay as my NHS aid is very good and I prefer it to a private one. The fitting of the aid was done by the audiologist at Spec Savers in Walworth Road. I decided against having a 'loop' installed in the aid as I have never found them useful.

The RNID is a very useful resource - so contact them

 

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I think I am unusual in wanting (or rather recognising I want) T-Loop.  And I get the feeling that a lot of aids either don't do it, or it is configured off.

I want it becuase in a resonant building I want to hear what the speaker is actually saying, not what the building is reflecting back.     To put a local focus,  i have been known to go into the centre at St John's church so I can ONLY hear wht the sound system gives me, not overlaid with a lot of reflection. I find that church better when they DON'T use the sound system.

 

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In Health  are one of a number of providers. There is a list here, but no contact details

  • Audiological Science
  • In Health Ltd
  • Modality LLP
  • Outside Clinic – Home visits only
  • Lewisham & Greenwich Trust
  • Specsavers

https://www.selondonics.org/icb/your-health/community-adult-audiology-hearing-service/

The list used to be restrictued to those commisioned by Southwark CCG (RIP). But is would suprise me if I decided to go to Lewisham & greanwich trust I would get "we are only funded for some boroughs".

 

 

 

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