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Getting the message "Windows will restart automatically" suggests that the probably was that a Windows update was involved. There was one about 2 weeks ago and another 3 days ago. At the initial stages of installing the downloaded update, the screen does go entirely blank for a short period. Could you have possibly switched it off and back again when it had such a blank screen? Having now got the message "Windows will restart automatically", you do appear to be making progress so I suggest you switch it back on and leave it uninterrupted like that for at least one hour. There is a good chance that if the update was in the early stages of installing the update, it will attempt to revert the install and then attempt the installation afresh. You have nothing to loose by letting it run for an hour. If nothing changes after then, try and do a "Safe Mode" restart. -
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No hesitation in recommending Pavel and his excellent company. So glad we were able to have a slot in the schedule. Our move has been stressful in many ways so it was a huge relief to have the contents of our home dealt with by kind, responsive professionals.
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