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Brother from the sticks staying with us. Forgot his critical heart pills. Disaster. Facing 5hr drive home or 6hrs in AE. Tried our surgery and TJ Health Centre. No good but suggested 111. Expected the worst, but they were brilliant. Calm and efficient, presumably spoke to his GP and we collected prescription from ED an hour later.

111 gets lots of stick but excellent when it works like this!

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https://www.eastdulwichforum.co.uk/topic/312206-accolade-for-111/
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