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Help needed re Word

Sue

By Sue
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Sue

Sue

Posted
Posted

Is there anyone who can help with this, as it's really annoying (and yes, I have googled and posting here is my last resort).


The vertical scroll bar has disappeared. I have no idea why. I am having to use the up/down and page up/page down keys to move up and down documents.


The "show vertical scroll bar" is ticked in the Word settings. I have tried unticking it then ticking it again, and that didn't work.


I have no idea what I might have done to cause this. It has only happened in the last couple of weeks. I've tried reducing the screen size in case the scroll bar had somehow disappeared from view off to the right, but that didn't work either.


All suggestions gratefully received!


And just to repeat, I have googled!!! However I accept I may have missed something vital!

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https://www.eastdulwichforum.co.uk/topic/309501-help-needed-re-word/
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Sue

Sue

Posted
  • Author
Posted

diable rouge Wrote:

-------------------------------------------------------

> I'm also using Windows 10, so out of curiosity I

> followed the above instructions to see what my

> settings are and what other settings there are.

>

> It said the ''auto hide scroll bars'' was ''On''

> yet I can see my scroll bars...:)



Yes, mine must have been set to "on" as well before the scroll bars disappeared, as I never even knew that setting existed and I would have had no reason to change it from what it was.


I usually use a separate keyboard and mouse with my laptop, but lately because I had it in a different room I have been using the touchpad, and I'm wondering if it's something I've accidentally done with that.


It's a Dell.


Nope, just had a look at the touchpad settings and there's nothing I can see that could possibly have caused the scroll bars to disappear.

Spartacus

Spartacus

Posted
Posted

Okay


Next step

In Word


Click File > Options.


On the Advanced tab, scroll to the Display section.


Select Show horizontal scroll bar and Show vertical scroll bar, and then click OK.



If that doesn't help


Step 3


On the Title bar in Word click Word.


Click Preferences, and then click View.


Make sure you have selectec Horizontal scroll bar and Vertical scroll bar and then close the dialog.

Sue

Sue

Posted
  • Author
Posted

Thanks, I had already done the first part, but I've looked again and they are both ticked, and I've clicked OK again, but no joy.


I can't see anywhere to click "Word" on the title bar, at least I can but nothing happens.


Not sure what you mean by the rest. I can't see "preferences" anywhere.


There's a "view" option, but this doesn't bring up anything relating to the scroll bars. Nor does anything else that I can see on any of the menus.

Sue

Sue

Posted
  • Author
Posted

diable rouge Wrote:

-------------------------------------------------------

> https://answers.microsoft.com/en-us/msoffice/forum

> /all/disappearing-right-side-scroll-bar-in-word/e8

> 8f1421-b0da-4769-9439-c1687a7ef844



Thanks.


It's nothing to do with the position of the mouse, that doesn't change anything.


The maximise/restore suggestion doesn't bring back the scroll bar.


I will try the "repair Office" option.


ETA: That hasn't worked either

Sue

Sue

Posted
  • Author
Posted

diable rouge Wrote:

-------------------------------------------------------

> Sue Wrote:

> --------------------------------------------------

> -----

>

> > I can't see anywhere to click "Word" on the

> title

> > bar, at least I can but nothing happens.

> >

> > Not sure what you mean by the rest. I can't see

> > "preferences" anywhere.

>

> Are you right-clicking?...



Right clicking brings up restore (greyed out), move, minimise, maximise or close .....

Sue

Sue

Posted
  • Author
Posted

Word looks different to usual when I have a document open. Could it have somehow updated??


I have just discovered that if I have an accessibility window open (which I've never seen before) a vertical scroll bar comes up to the left of it with which I can scroll up and down the document.


This makes no sense to me whatsoever ......

Sue

Sue

Posted
  • Author
Posted

JohnL Wrote:

-------------------------------------------------------

> Are you in Web Layout mode

>

> View Menu - near the left you can switch between

> "Print Layout" and "Web Layout"


Don't think so but I will check! I would have no reason to be in web layout, in fact I've never heard of it!

DulwichFox

DulwichFox

Posted
Posted

Not read the whole thread so may of missed this if already posted...


Why does my vertical scroll bar disappear?


Using your browser's magnification or zoom controls may cause scroll bars to disappear.

Observe this phenomenon by opening a Web page and pressing "Ctrl- " repeatedly.

Your actions cause the page's content to shrink in size.


So do you need to use "Ctrl- " repeatedly.


Foxy

DulwichFox

DulwichFox

Posted
Posted

OutOfFocus Wrote:

-------------------------------------------------------

> DulwichFox Wrote:

> --------------------------------------------------

> -----

> > Not read the whole thread so may of missed this

> if

> > already posted...

> >

> In that case, don't post......... We are not

> talking about a Browser. We are talking about

> Word, a standalone application.


Sorry about that.. My Mistake but this may Help..





Foxy

Sue

Sue

Posted
  • Author
Posted

Foxy, if you read the thread you will see that what is shown in the video was the first thing I checked.


You will also see that I tried the control +/-.


Thank you for trying to help, but unfortunately this is not as simple as it looks, and obviously I had googled before posting on here.

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