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White BMW in Sainsburys car park

Toby

By Toby
in General ED Issues / Gossip

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adam16

adam16

Posted
Posted

Have been in your position so sympathise! I came out of a restaurant to find someone had deliberately keyed my car the entire length and I had only had it 2 months or so. The repair cost was ?5000.


See the link below where you can request information from DVLA.


https://www.gov.uk/request-information-from-dvla

Sue

Sue

Posted
Posted

bobbly Wrote:

-------------------------------------------------------

> This happened to us at a different supermarket.

> They refused to look at cctv based on data

> protection. I'd be interested to know if you

> succeed



What is the CCTV there for then, if it can't be looked at due to data protection?

RoundTable

RoundTable

Posted
Posted

Legally if you have an accident you are required to stop and give your details. By definition, the driver crashed into you, so in effect they have done a runner. The way to resolve this is to report it to the police. There is a dedicated portal for car accidents (Google it). You will be able to explain in the form what happened. You will get a reference number. With that number the CCCTV company should be compelled to release the data. If they don?t, then you will be able to let the police know, either at the time of reporting it or after.


The police will decide if they will carry on investigating it.


They may, or they may not.


I know this because it happened to me. Luckily I was able to capture the number plate, but I went through the process if reporting it to the police, because legally that?s what should happen, I believe.

RoundTable

RoundTable

Posted
Posted

What I mean to say is that the CCCTV may not release the footage to you, but they are legally obliged to release it to the police if they ask for it.


Whether the police will request it, that?s a separate conversation.


CCCTV footage does work, but there is a legal process for obtaining it, which must be followed.

exdulwicher

exdulwicher

Posted
Posted
How long would the CCTV recording be kept for?


CCTV footage is subject to GDPR but the Regulation just says that footage should be kept "as long as necessary" which in practice means about a month is "standard". As it's under GDPR, you're allowed to request footage of yourself:

https://www.gov.uk/request-cctv-footage-of-yourself.


Of course, that doesn't necessarily extend to footage of an identifiable vehicle although technically, the vehicle doesn't identify the individual.


As you'll know the date and time you were in the car park, it should be a relatively trivial matter to find that footage, it's not like there's days worth of video to go through.

malumbu

malumbu

Posted
Posted

To go back to my original question - what was the reason for the posting?


(a) sympathy

(b) sympathy, indignation

© letting off steam

(d) Advice on how to get hold of the details of the other car/driver


You seem to have got all of these.


I'm not sure how bad the damage was, but dents, dings and scratches are fairly common when parking in super markets and similar places. I recommend getting a car that already has these so then you will not be too worried about parking.

JohnL

JohnL

Posted
Posted

Peckhamgatecrasher Wrote:

-------------------------------------------------------

> Euro Car Parks service the cameras at

> Sainsbury's.

>

> 020 3553 4559

>

> www.eurocarparks.com


It was Horizon when they wanted money for overstaying and sent me a piccy of my car leaving 10 mins late LOL (or has it now changed)

JohnL

JohnL

Posted
Posted

RoundTable Wrote:

-------------------------------------------------------

> Legally if you have an accident you are required

> to stop and give your details. By definition, the

> driver crashed into you, so in effect they have

> done a runner. The way to resolve this is to

> report it to the police. There is a dedicated

> portal for car accidents (Google it). You will be

> able to explain in the form what happened. You

> will get a reference number. With that number the

> CCCTV company should be compelled to release the

> data. If they don?t, then you will be able to let

> the police know, either at the time of reporting

> it or after.

>

> The police will decide if they will carry on

> investigating it.

>

> They may, or they may not.

>

> I know this because it happened to me. Luckily I

> was able to capture the number plate, but I went

> through the process if reporting it to the police,

> because legally that?s what should happen, I

> believe.


You have to tell your insurance company too - even if you don't claim.

Penguin68

Penguin68

Posted
Posted

Legally if you have an accident you are required to stop and give your details.


This is true about accidents on the Public Highway - I am not sure it is about accidents on private property - which the car park is. Most motoring legislation refers only to what happens 'in public'. As an absurd example, imagine having to stop and exchange details for a prang at Silverstone.

RoundTable

RoundTable

Posted
Posted

malumbu Wrote:

-------------------------------------------------------

> To go back to my original question - what was the

> reason for the posting?

>

> (a) sympathy

> (b) sympathy, indignation

> © letting off steam

> (d) Advice on how to get hold of the details of

> the other car/driver

>

> You seem to have got all of these.

>

> I'm not sure how bad the damage was, but dents,

> dings and scratches are fairly common when parking

> in super markets and similar places. I recommend

> getting a car that already has these so then you

> will not be too worried about parking.


I disagree, the OP has received good advice as to what course of action they could take next. Your statement about getting an old banger so as to it be upset over small scratches, is absurd.

RoundTable

RoundTable

Posted
Posted

JohnL Wrote:

-------------------------------------------------------

> RoundTable Wrote:

> --------------------------------------------------

> -----

> > Legally if you have an accident you are

> required

> > to stop and give your details. By definition,

> the

> > driver crashed into you, so in effect they have

> > done a runner. The way to resolve this is to

> > report it to the police. There is a dedicated

> > portal for car accidents (Google it). You will

> be

> > able to explain in the form what happened. You

> > will get a reference number. With that number

> the

> > CCCTV company should be compelled to release

> the

> > data. If they don?t, then you will be able to

> let

> > the police know, either at the time of

> reporting

> > it or after.

> >

> > The police will decide if they will carry on

> > investigating it.

> >

> > They may, or they may not.

> >

> > I know this because it happened to me. Luckily

> I

> > was able to capture the number plate, but I

> went

> > through the process if reporting it to the

> police,

> > because legally that?s what should happen, I

> > believe.

>

> You have to tell your insurance company too - even

> if you don't claim.


Quite rightly.

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