Balayage Salon - SE22 - horrible customer service - is this normal?
-
-
Latest Discussions
-
I thought it was lovely, thank you for sharing 😊 -
-
Having current and relevant experience of both Charter North and Charter East with regards to their conduct towards SEN pupils and their families, I would say that their conduct and behaviour is wholly lacking in understanding as well as making no effort to make reasonable adjustments for the SEN pupil as legally required under Equality Act 2010. Furthermore, I believe that their behaviour is wholly illegal. According to data from Ambitious About Autism, unfortunately that is not uncommon We have separately requested legal advice as to whether or not the specific conduct of the school and certain teachers constitutes a criminal offence under the Children and Young Persons Act 1933 or other legislation. These links have some very good materials to assist parents: https://www.ambitiousaboutautism.org.uk https://www.ambitiousaboutautism.org.uk/understanding-autism/education/exclusions-know-your-rights https://www.ipsea.org.uk https://sossen.org.uk Also, this link specifically for girls with autism as this tends to be diagnosed at a much later stage than boys and requires different support and reasonable adjustments that the neither of the policies nor behaviours of Charter East or Charter North reflect. https://autisticgirlsnetwork.org Helen Hayes MP for Dulwich & West Norwood and whose constituency includes Charter North is Chair of the Education Committee at the Houses of Parliament They published this report on the SEND crisis on 18 Sept 2025 https://committees.parliament.uk/work/8684/solving-the-send-crisis/ Ellie Reeves (Rachel Reeves’ sister and formerly Chair of the Labour Party) is the MP for Lewisham West and East Dulwich - the constituency under which Charter East falls I would urge any parents who are concerned about their children, whether SEN or not, who attend Charter North or Charter East to write to your MP canvassing their support and requesting that they write to their respective school on this subject, referencing this report of the Education Committee and the failures of Charter East and Charter North with regards to SEN, their illegal behaviour and soliciting a plan of action from them to immediately stop such behaviour and support SEN pupils with reasonable adjustments as required under the Equality Act 2010. Even if your child is not SEN, the school implementing the correct and legally required procedures materially improves the school environment for all pupils, teachers and non-teaching staff. Often the reasonable adjustments can actually be relatively minor but have a very material benefit. In our experience, there have been one or two teachers who have shown this with very positive results; however, this is the opposite of the institutional approach of both schools which is wholly negative, unsupportive and often illegal. In addition to EHCPs, there is also huge pressure at CAMHS and insufficient resource to support all cases and meet demand. Even if families and their child are lucky to get access to it, there remains very long wait lists to access treatment. The same is true in the private sector. A proactive and practical, common sense approach to SEN in this manner by Charter North and Charter East would also help to reduce pressure on CAMHS The latest tragedy last week at Charter North means that this is more pressing than ever. -
By EDmummy101 · Posted
Thought I'd add a comment as sadly there are now too many primary schools for the number of children in this area... St Anthony's is a wonderful school and my 2 sons were extremely happy throughout the time they were there. They have some open days for reception and nursery in Nov I believe and welcome children and families of all faiths and backgrounds. It has lovely staff and I cannot recommend it more highly!
-
Recommended Posts
Archived
This topic is now archived and is closed to further replies.