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American style fridge freezer - purchase advice please


jh

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Hello all - I want to buy a new one to replace our very old one. John Lewis said they couldn?t deliver one as I have a few steps up to the front door and also said no other big company would! They actually came with a new one which they had to take back (I had told them about the steps when ordering!) Seemed not to have a ramp. has anyone successfully bought one or had their old one taken away?! I can?t believe it is impossible with the right equipment although of course they are very heavy items. Any advice gratefully received as our current one is over 20 years old and clearly on its last legs.

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