Laddy Muck Posted February 17, 2013 Share Posted February 17, 2013 Was uploading some party photos onto FB and all of a sudden the following message came up:For security reasons your account is temporarily lockedUnfortunately, your computer may be infected with a virus.Don't worry. We'll help you find and remove any infected files right away.Has anyone on here had this issue? Line 3 sounds a bit suspicious to me as I've never experienced FB to be this co-operative. Link to comment https://www.eastdulwichforum.co.uk/topic/29259-locked-out-of-facebookhelp-sorted-out-now/ Share on other sites More sharing options...
ianr Posted February 17, 2013 Share Posted February 17, 2013 I think you're right about line 3: very likely an interloper that wants to lure you into its lair. If it won't let you shut down that window/tab, or the whole browser, you could try doing so via Task Manager. If your browser is configured so as to reload whatever windows you had up on last use, and you can't amend that configuration, try killing each individual tab as soon as it appears. That's worked for me previously. Doing any restart when not connected to the net might make things easier. Link to comment https://www.eastdulwichforum.co.uk/topic/29259-locked-out-of-facebookhelp-sorted-out-now/#findComment-617624 Share on other sites More sharing options...
Laddy Muck Posted February 17, 2013 Author Share Posted February 17, 2013 Thank you SO much for coming back, ianr. Hubby cleared down browser cache/history and then got me to retry. He then got me to log on via another computer: same problem. He then got me to go back into FB by typing "Facebook.com" and decided to risk pressing the CONTINUE button following FB's message. This screen asked me to run antivirus scanning software if using windows or apple and to confirm this had been done. I didn't run the AV software as the problem was the same on both computers neither of which run windows or apple operating systems (I use Linux). Hey presto, I am now back in. However, once again - thank you. Link to comment https://www.eastdulwichforum.co.uk/topic/29259-locked-out-of-facebookhelp-sorted-out-now/#findComment-617632 Share on other sites More sharing options...
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