Dulwichsouth Posted March 24, 2021 Share Posted March 24, 2021 Does anyone else find the receptionist at the Dulwich dental clinic extremely patronizing and rude? Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/ Share on other sites More sharing options...
alice Posted March 24, 2021 Share Posted March 24, 2021 No I think she?s lovely. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1499650 Share on other sites More sharing options...
colb2015 Posted March 24, 2021 Share Posted March 24, 2021 Dreadful attitude. Seems to be a common complaint when you read any reviews of the practice. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1499657 Share on other sites More sharing options...
alice Posted March 24, 2021 Share Posted March 24, 2021 That?s weird. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1499658 Share on other sites More sharing options...
maniana Posted March 24, 2021 Share Posted March 24, 2021 That's a shame. Maybe she was having a bad day. Maybe someone close to her died or her partner cheated on her or she's feeling sad for another reason. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1499660 Share on other sites More sharing options...
JohnL Posted March 24, 2021 Share Posted March 24, 2021 some people have a way of speaking and they aren't speaking to you personally in that way. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1499662 Share on other sites More sharing options...
tash b Posted March 24, 2021 Share Posted March 24, 2021 Dulwichsouth Wrote:-------------------------------------------------------> Does anyone else find the receptionist at the> Dulwich dental clinic extremely patronizing and> rude?Yes very much i have complained to manager as one time i was treated very bad by her, and i have sat there and watched her be the same with other people. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1499742 Share on other sites More sharing options...
Jules-and-Boo Posted March 24, 2021 Share Posted March 24, 2021 She?s always fine with us.Maybe you shouldn?t ask people on a public forum about her. It?s not very nice. You?ve followed the usual process so just leave it be.I?m sure you would hate it if someone asked for opinions about you. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1499783 Share on other sites More sharing options...
Ronnijade Posted March 25, 2021 Share Posted March 25, 2021 Very. Ignore the people berating you for posting this, the receptionist had been a cranky old bat for years now. Always a miserable time dealing with her whenever I go in there. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1499799 Share on other sites More sharing options...
IlonaM Posted March 25, 2021 Share Posted March 25, 2021 Last time I had to go there were two receptionists and two very different experiences - first phonecall for an emergency, very unfortunate and unhelpful response; when I later went in for a routine appointment, lovely younger and very professional receptionist on the desk. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1499804 Share on other sites More sharing options...
IlonaM Posted March 25, 2021 Share Posted March 25, 2021 Last time I had to go there were two receptionists and two very different experiences - first phonecall for an emergency, very unfortunate and unhelpful response; when I later went in for a routine appointment, lovely younger and very professional receptionist on the desk. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1500004 Share on other sites More sharing options...
louisemurray Posted March 25, 2021 Share Posted March 25, 2021 I am a long term patient at the practice. The ladies at reception are unfailingly friendly and helpful in my experience. It cannot be an easy job.I agree that it is not appropriate to discuss your personal views on someone else in a public forum. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1499813 Share on other sites More sharing options...
louisemurray Posted March 25, 2021 Share Posted March 25, 2021 I am a long term patient at the practice. The ladies at reception are unfailingly friendly and helpful in my experience. It cannot be an easy job.I agree that it is not appropriate to discuss your personal views on someone else in a public forum. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1500013 Share on other sites More sharing options...
KidKruger Posted March 25, 2021 Share Posted March 25, 2021 More care needs to be taken choosing, training, maintaining and monitoring front-line / customer-facing staff.It?s a skill, not a natural ability in some cases and impact on reputation can be massive.Sounds like people on here are calling a spade a spade. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1499823 Share on other sites More sharing options...
KidKruger Posted March 25, 2021 Share Posted March 25, 2021 More care needs to be taken choosing, training, maintaining and monitoring front-line / customer-facing staff.It?s a skill, not a natural ability in some cases and impact on reputation can be massive.Sounds like people on here are calling a spade a spade. Link to comment https://www.eastdulwichforum.co.uk/topic/280353-the-dulwich-dental-clinic/#findComment-1500023 Share on other sites More sharing options...
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