mobile phone misery (lack of coverage in the scutari-mundania area)

[davidh]

have just finished the umpteenth phone call to bt about the total lack of coverage in the scutari-mundania area. they told me that vodophone now admits damage to their mast on forest hill road. this would be something to do with the mast being atop of the baptist church which has been knocked inside out for conversion into flats. we all know this, so why have they continually insisted that coverage is excellent. I have changed by blackberry for a new model cos of them. nice new phone, but there was nothing wrong with the old one. jjst cheer up fellow vodophone sufferers, they will have to design a new mast and "it will not be a quick job". god bless us every one. except for vodo-effimg-phone

[Fuschia]

You can get a booster thing for your broadband to provide a vodaphone signal in your house

[emc]

Sorry to hijack thread but trying to message you Fushia but your mal box is full - pls can you clear or if you know Fuschia personally can you let her know - thanks!

[Knomester]

It's a known problem with vodaphone at the moment - there's another thread about it on the forum somewhere. I managed to get a month's line rental refunded yesterday, but they still can't confirm when it will all be sorted.

[henryb]

Thanks for the info. I wondered what it was. My neighbour was complaining too but he put down to his new roof extension.

[fatfightersforever]

hi I called yet again yesterday (there's a separate thread on this will bump it up!) and they still have no date for when they will fix the problem-supposedly a mast that's down. I too have been promised a month's rental refund but still very frustrating not being able to take or make calls. I asked to speak to a supervisor but still waiting. Urge everyone to ring up Vodafone and vent their spleens please!

[davidh]

the crane at the baptist church is blocking reception. there will be no prompt action. bt estimate a month!! a pox on merry xmas for bt and vodofraud

[Penguin68]

I am not sure why you are calling a pox on BT - they, like you, are a (albeit wholesale) customer of Vod - BT is a Virtual Mobile Network Operator (VMNO), meaning that they buy and on-sell mobile services from an operator with a licence - in their case Vod. The cell sites and towers are Vods, not BT's. BT is presumably working on (and passing on to you) the information being supplied by their supplier. Unless you buy directly from Vod, 3, O2, Orange or T-Mobile you will be being supplied by a retailer buying wholesale services from a licenced mobile carrier - i.e. the 5 above (and Oranage and T-Mobile have joined together now). O2 is in fact the Spanish firm Telefonica, T-Mobile is the German Deutsche Telekom, Orange is France Telecom and 3 is owned by Hutchinson Wampoa. The Spanish, French and German firms are the local incumbants (similar to BT in terms of local market share and partly state owned still, I believe). Vod is the only UK firm in the mobile carrier mix (and is of course now a global company).

[davidh]

jeez, you really are a pompous prat