Recommendation for fencing/garden

[Baggynorris]

Hi there,

Just wanted to post a recommendation for a fencing job I had done last week. I needed to have my fence raised by 3ft to prepare for a new dog and I did a search on the East Dulwich Forum and asked Lee Harris at D&L Landscapes to quote. He was very prompt, both visiting to give a quote and to do the work. He managed to fit me in very quickly and did the job in an afternoon. He had friendly polite guys working with him and they cleared up after themselves. They did a thorough job with the fence and easily solved an already existing problem with the gate. Nothing was too much trouble, they worked around the neighbours overgrown rose bush and cleared away their debris.

I would use him again if I had any gardening work needed. He is local and relies on word of mouth.

Lee, D&L Landscapes mb.07577 311093

Anna

[hardlyclaire]

Edited as same experience as Ginster below and just worked out how to edit post!

[tmcoleman]

Another recommendation for Lee (D&L Lanscapes). They've just completed a great job for us redoing our front yard (removing existing concrete and then laying black and white tiled path, new concrete base for bike shed, laying chips). The quote was competitive, did the work on time and provided regular updates on progress without being prompted. Comes across as genuinely taking pride in doing a good job. We're delighted with the standard of work and the finished look. Would strongly recommend them. mobile: 07577 311093.

[gingertom]

I happily recommend D&L Landscapes as well.

We are delighted with our new fence and bike shed. Lee and Dave worked with astonishing good humour through the wind and rain to get the work done quickly and the result is fantastic.

[Ginster]

I've waited quite a while to post this here hoping I could give a better review but unfortunately not...

We had our fence replaced by Lee and Dave on 30th January 2013. The fence itself is great and the job was done in one day in some fairly challenging weather.

However, since then we have not had them return to finish the job (despite being told it's a 10 min job) to cut the tops off the fence posts. We would do this ourselves but don't have the right tools (and besides we shouldn't have to).

We have had 4 arranged timeslots now where they have not showed up. Communication has been extremely poor and I have had to chase constantly. The last arranged timeslot I've heard nothing since and really don't want to have to chase myself again. This is not what I'd call good customer service.

So while the (initial) work was good - make sure you withold some payment until it's complete. We paid in full in good faith and really wish we hadn't.

I hate giving bad reviews but they have had over 2 months to sort this out. I know most of their custom is from word of mouth and the EDF - so perhaps the job might miraculously get done sometime soon if they see this.....

[ynwa]

I must echo Ginster's comments - approach with caution.

Ginster Wrote:

-------------------------------------------------------

> I've waited quite a while to post this here hoping

> I could give a better review but unfortunately

> not...

>

> We had our fence replaced by Lee and Dave on 30th

> January 2013. The fence itself is great and the

> job was done in one day in some fairly challenging

> weather.

> However, since then we have not had them return to

> finish the job (despite being told it's a 10 min

> job) to cut the tops off the fence posts. We would

> do this ourselves but don't have the right tools

> (and besides we shouldn't have to).

>

> We have had 4 arranged timeslots now where they

> have not showed up. Communication has been

> extremely poor and I have had to chase constantly.

> The last arranged timeslot I've heard nothing

> since and really don't want to have to chase

> myself again. This is not what I'd call good

> customer service.

>

> So while the (initial) work was good - make sure

> you withold some payment until it's complete. We

> paid in full in good faith and really wish we

> hadn't.

>

> I hate giving bad reviews but they have had over 2

> months to sort this out. I know most of their

> custom is from word of mouth and the EDF - so

> perhaps the job might miraculously get done

> sometime soon if they see this.....