Jump to content

Recommended Posts

I'm not sure if I can blame the royal mail or the charities involved but during lockdown I've adopted a Tiger, 2 Donkeys and a huddle of Penguins and not one of them has arrived through the post yet.


The smell in the sorting office must be driving the staff mad by now !

  • 2 weeks later...
My post is delivered from the Forest Hill depot and I've had no problems at all. Always arrives around 10am. So all credit to them. I'm sure Covid has affected a lot businesses locally and we need to support them as much as we can. Just wear a mask and keep a safe distance and if you can't get out or are shielding, possibly some local shops will do home deliveries. It may be worth checking with them. Payment of course has to be by card as no cash can be handled.

My letter (snail) mail has petered out to very little as I've moved all financial stuff online as I had boxes of old letters that are just killing trees. Insurance and household bills mostly moved too.


I still get the occasional banking letter and ones from council/property/work etc.


My deliveries are always on time.

  • 2 weeks later...
I took up Boddles suggestion and wrote to Helen Hayes and she's been very helpful. She's got me a letter of apology from the PO, which means at the least that they've been made aware. They, of course, are blaming it all on the current crisis, which we can understand would be disruptive. But they aren't admitting (or indeed mentioning) the closing of Sylvestor Rd and the obvious disruption this caused. Presumably badly planned and executed.
Yes Lynne, I also wrote to Helen Hayes and got a similar response from Royal Mail off the back of it. Since starting this thread, I'm still not getting my mail regularly; I get nothing for ages and then a big pile delivered all at once. This included a new bank card which I'd given up on ever receiving and which, by then, I'd already reported to my bank as lost in transit. I do not buy the excuse that the mail disruption is all down to Covid. If it were, all neighbourhoods would have the same problem, but they don't! I'm in no doubt that this is to do with the closing of the East Dulwich sorting office. Residents objected to this at the time and were ignored by Royal Mail. I'd therefore encourage everyone to keep raising this with their MP and local Councillors!
I know its horrific had small item ordered end of June should have been delivered within 3 days, didnt arrive after 2 weeks - replacement sent, still no sight of after couple of weeks, lots of emails to vendor and calls to sorting office. No resolution so 2nd replacement sent track and trace sign for. This to sign for was popped in my letter box within 48hrs, earlier this week, along with the one postmarked June 30. Then 2 days later the 1st replacement arrived. I now have the inconvenience of retuning the extras. Then today an item not expected til mid Sept from far east arrived by Non Royal Mail delivery. Go figure I think the Royal Mail for Dulwich is In a right royal mess.
  • 2 weeks later...

It's not just one delivery company, many of the parcel deliverers offer tracking and you can see them on the map delivering around my neighborhood followed by a "we missed you" even though you're sitting there waiting for them to ring. They seem to have issues with some blocks and houses.


Last time I wrote to Customer Services and copied in the CEO of one I was so peeved - they wrote back but they never come up with a proper reason (possibly red route, possibly box was at the back of the truck, possibly they couldn't understand the door entry system - all excuses I've heard). The problem is if they miss you one day for their own reasons you're at the back of the queue next day if the truck is full as their only way of marking missed deliveries is "occupant wasn't in".

This week (Underhill, south of the Cemetery) I received a weekly and fortnightly periodical on the correct days. And something delivered today as expected. Previous weeks have been very patchy. The service is not consistently bad - but numbers of people away (Covid-19 and leave) have taken their toll. The guys (in my area, we have no women posties) I see out are generally laden down with stuff. I have gone days without any delivery (back in 'normality pre-Covid and pre the move to Peckham I got post every day) but there are still good days (and weeks).

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • How on earth is this possible when Rye Lane post office has already been lost? Where am I supposed to go now?? Peckham Post Office is awful and too far. 
    • Indeed ianr, I didn't have time to include all Royal Mail options, thanks for that extra bit, they have been spot on for me, I use them a lot and have never had any issues with delivery, touch wood!
    • People are switching to electric cars irrespective of fuel prices.  100s of millions that could be spent on hospitals and schools for example have been lost due to fuel duty freezes and a supposedly temporary reduction.  Fuel is relatively cheap at the moment.  With a stonking majority when is it time to rightly take on motorists? Farming, I simply referred to Paul Johnson of the IFS who knows more about the economy that you, I and Truss will ever know. Food?  Au contraire.  It's too cheap, too poor quality and our farmers are squeezed by the supermarkets and unnatural desire to keep it cheap.  A lot less takeaways and more home cooking with decent often home produced, food should benefit most in our society. Be honest you do t like Labour. 
    • In fact there was a promotional leaflet came through the letter box today, for sending by RM's parcel post by buying online.  There are also options mentioned for having the labels printed  at a Collect+ store or at a Parcel Locker.  More info at https://www.royalmail.com/.
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...