Royal Mail delivery

[Lowlander]

Sue Wrote:

-------------------------------------------------------

> craigyboy71 Wrote:

>

> The Royal Mail

> > employee freely admitted there are major issues

> > with deliveries in the SE22 area due to the

> > shortage of staff and agreed it was a daft

> > decision to the close the Sylvester Road

> delivery

> > office. Hey ho...

>

>

> I don't think the posties' union was very

> proactive prior to that closure.

>

> I went to a meeting which both Helen Hayes and the

> local CWU (I think it was) rep attended. I can't

> now remember whether it was a general public

> meeting about the closure or a local Labour Party

> meeting.

>

> The union rep didn't exactly cover himself in

> glory. My eyes met Helen's a few times during his

> presentation, when they weren't being raised to

> heaven. If memory serves, the points he made

> seemed to be arguing for the closure, though I'm

> not sure if he realised that .........

I did read somewhere (possibly in the 19 pages of this thread) that the postal workers did ok out of the deal, as they got an effective pay rise (by getting inner London pay weighting in Peckham) and better facilities at Peckham. So if the union rep is purely working for the workers, closure was a good option.

[Lowlander]

Sue Wrote:

-------------------------------------------------------

> craigyboy71 Wrote:

>

> The Royal Mail

> > employee freely admitted there are major issues

> > with deliveries in the SE22 area due to the

> > shortage of staff and agreed it was a daft

> > decision to the close the Sylvester Road

> delivery

> > office. Hey ho...

>

>

> I don't think the posties' union was very

> proactive prior to that closure.

>

> I went to a meeting which both Helen Hayes and the

> local CWU (I think it was) rep attended. I can't

> now remember whether it was a general public

> meeting about the closure or a local Labour Party

> meeting.

>

> The union rep didn't exactly cover himself in

> glory. My eyes met Helen's a few times during his

> presentation, when they weren't being raised to

> heaven. If memory serves, the points he made

> seemed to be arguing for the closure, though I'm

> not sure if he realised that .........

I did read somewhere (possibly in the 19 pages of this thread) that the postal workers did ok out of the deal, as they got an effective pay rise (by getting inner London pay weighting in Peckham) and better facilities at Peckham. So if the union rep is purely working for the workers, closure was a good option.

[Penguin68]

Staff moving to Peckham were moving into inner London, as far as London Weighting is concerned. So would be better off. The union guy is working for the benefit of his members, not the general public. And he isn't interested in bad management decisions when they don't impact his members. It's management's job to manage, not the CWU's.

[Penguin68]

Staff moving to Peckham were moving into inner London, as far as London Weighting is concerned. So would be better off. The union guy is working for the benefit of his members, not the general public. And he isn't interested in bad management decisions when they don't impact his members. It's management's job to manage, not the CWU's.

[Sue]

Penguin68 Wrote:

-------------------------------------------------------

> Staff moving to Peckham were moving into inner

> London, as far as London Weighting is concerned.

> So would be better off. The union guy is working

> for the benefit of his members, not the general

> public. And he isn't interested in bad management

> decisions when they don't impact his members. It's

> management's job to manage, not the CWU's.

Fair enough.

Perhaps I have misremembered who it was.

[Sue]

Penguin68 Wrote:

-------------------------------------------------------

> Staff moving to Peckham were moving into inner

> London, as far as London Weighting is concerned.

> So would be better off. The union guy is working

> for the benefit of his members, not the general

> public. And he isn't interested in bad management

> decisions when they don't impact his members. It's

> management's job to manage, not the CWU's.

Fair enough.

Perhaps I have misremembered who it was.

[DulwichFox]

My Parcel has just arrived.. Sunday I dont believe it..

I saw the Mail van outside my house and as I got up to have a look the van drove off.

Surprisingly .. The parcel was Just small enough to go through my letter-box.

5 dough Scrapers .. 1 Grignette With spare blades.. 2 large Proving Cloths ..

'Essential' utensils for my Sourdough Bread Making

11 days First Class Post.. I really had given up on it ever arriving...

so Don't give up..

Foxy

[Femke]

DulwichFox Wrote:

-------------------------------------------------------

> My Parcel has just arrived.. Sunday I dont believe

> it..

>

> I saw the Mail van outside my house and as I got

> up to have a look the van drove off.

>

> Surprisingly .. The parcel was Just small enough

> to go through my letter-box.

>

> 5 dough Scrapers .. 1 Grignette With spare

> blades.. 2 large Proving Cloths ..

>

> 'Essential' utensils for my Sourdough Bread

> Making

>

> 11 days First Class Post.. I really had given up

> on it ever arriving...

>

> so Don't give up..

>

> Foxy

This is giving me a little bit of hope albeit not a great deal of confidence. I am waiting for FIVE parcels to arrive of which the first was dispatched by the seller on 16th March. Previously back in January RM managed to let me down on three parcels that were never delivered and I was given refunds for by the sellers. Put it however you like but in my opinion this is theft from the businesses and consumers. I am getting prepared for what is likely to happen -and I don't live on an address that is difficult to find for posties at all. Is anyone else on Landells Road missing a number of parcels?? I am SO SO SO fed up with RM, their ineptness is making my blood boil. To make matters worse there is nowhere to reach out to because their phone lines are impossible to get through to. Please someone tell me how we can take action because they should not be getting away with these malpractices.

[jackz]

Landells road also - again waiting for delivery for weeks.

Waiting on 2 parcels sent first class 2 weeks ago still yet to arrive.

[Sue]

Femke Wrote:

-------------------------------------------------------

> DulwichFox Wrote:

> --------------------------------------------------

> -----

> > My Parcel has just arrived.. Sunday I dont

> believe

> > it..

> >

> > I saw the Mail van outside my house and as I

> got

> > up to have a look the van drove off.

> >

> > Surprisingly .. The parcel was Just small

> enough

> > to go through my letter-box.

> >

> > 5 dough Scrapers .. 1 Grignette With spare

> > blades.. 2 large Proving Cloths ..

> >

> > 'Essential' utensils for my Sourdough Bread

> > Making

> >

> > 11 days First Class Post.. I really had given

> up

> > on it ever arriving...

> >

> > so Don't give up..

> >

> > Foxy

>

> This is giving me a little bit of hope albeit not

> a great deal of confidence. I am waiting for FIVE

> parcels to arrive of which the first was

> dispatched by the seller on 16th March. Previously

> back in January RM managed to let me down on three

> parcels that were never delivered and I was given

> refunds for by the sellers. Put it however you

> like but in my opinion this is theft from the

> businesses and consumers. I am getting prepared

> for what is likely to happen -and I don't live on

> an address that is difficult to find for posties

> at all. Is anyone else on Landells Road missing a

> number of parcels?? I am SO SO SO fed up with RM,

> their ineptness is making my blood boil. To make

> matters worse there is nowhere to reach out to

> because their phone lines are impossible to get

> through to. Please someone tell me how we can take

> action because they should not be getting away

> with these malpractices.

Perhaps let Helen Hayes (MP) know about these examples?

She has already visited the sorting office, and subsequently made a complaint to OfCom.

[DulwichFox]

The longest time elapsed between a letter being posted and its delivery is 89 years.

In 2008, Janet Barrett, a guest-house owner in Weymouth, Dorset, UK, received the letter ?

an RSVP to a Boxing Day party invitation, which had been posted on 29 November 1919.

Foxy..

[Bic Basher]

Post is still arriving here but delayed. Private Eye was 5 days late, I ordered a replacement copy which took another full week to arrive.

[mrwb]

Have they given up any pretense of normal service and we just get one bigger drop of mail every 7 to 14 days?

[jamesmcash]

Hello all,

I am in touch with someone senior in Royal Mail about this issue. He seems to think that the problem has been largely resolved - I have told him that it has not. If any Goose Green residents have examples of post going missing or being severely delayed please contact me by email at [email protected] and I will flag them up. Please include your postal address in the email.

Cheers

James

[Sue]

jamesmcash Wrote:

-------------------------------------------------------

> Hello all,

>

> I am in touch with someone senior in Royal Mail

> about this issue. He seems to think that the

> problem has been largely resolved - I have told

> him that it has not. If any Goose Green residents

> have examples of post going missing or being

> severely delayed please contact me by email at

> [email protected] and I will flag them

> up. Please include your postal address in the

> email.

>

> Cheers

> James

Perhaps you could send him a link to this thread!

[Femke]

jamesmcash Wrote:

-------------------------------------------------------

> Hello all,

>

> I am in touch with someone senior in Royal Mail

> about this issue. He seems to think that the

> problem has been largely resolved - I have told

> him that it has not. If any Goose Green residents

> have examples of post going missing or being

> severely delayed please contact me by email at

> [email protected] and I will flag them

> up. Please include your postal address in the

> email.

>

> Cheers

> James

Thank you, James. I will send you what is now a list with dates and would encourage others to do the same!

[Cora]

Agree a link to this page would be efficient and then they can keep an eye on it themselves.

[Penguin68]

He seems to think that the problem has been largely resolved - I have told him that it has not.

The core immediate problem was a huge backlog of delivery - over Christmas the focus was on parcel delivery and mail (literally) piled up - apparently in heaps all over the Delivery Office.

This is now broadly resolved - there are no more foot-high heaps of undelivered mail. To this extent the Royal mail guy is right.

However the underlying problem - of under staffing, remains. Where regular post-people are off on leave, or sick, their walks are not being covered - as they used to be from Sylvester Road when it was logistically simple for a post-person to return (walk back) to the DO and take out another round - being paid over-time of course. And where walks are uncovered - with no regular post-person - these go on being uncovered.

So deliveries can still be at best patchy and at worst non existent. This was a knock on from the initial management decision to close Sylvester Road (which wasn't any longer fit for purpose) but not to replace it with a fit for purpose DO locally - but instead to cram the ED work into the Peckham DO. The Forest Hill DO was better placed, logistically for this - but wasn't I believe big enough.

At best Peckham, until it is properly staffed to include cover for absences, will only be fire fighting - and when we have Covid-19 and the requirement to isolate and quarantine if exposed, there will never be enough staff to do the job those paying for stamps should reasonably be expecting.

[Siduhe]

Like, I suspect, a lot of people - I signed up for a postal vote this year after Southwark sent out letters suggesting that we all do this to help with Covid-19 issues for the upcoming local/mayoral elections. At the time the post was ok after a poor period over Christmas and into Jan/Feb, but I'm massively regretting it now that it's getting bad again.

What's the betting that half of the postal voting forms don't even arrive until after the election?

[Sue]

Siduhe Wrote:

-------------------------------------------------------

> Like, I suspect, a lot of people - I signed up for

> a postal vote this year after Southwark sent out

> letters suggesting that we all do this to help

> with Covid-19 issues for the upcoming

> local/mayoral elections. At the time the post was

> ok after a poor period over Christmas and into

> Jan/Feb, but I'm massively regretting it now that

> it's getting bad again.

>

> What's the betting that half of the postal voting

> forms don't even arrive until after the election?

Yes, I'm very concerned about this as well, as I've also signed up for a postal vote.

However Royal Mail do seem to give priority to some items (I have always received medication from Echo on time, although it is sent via Royal Mail) so let's hope that some way is found of prioritising the postal voting forms.

[Penguin68]

Yes, I'm very concerned about this as well, as I've also signed up for a postal vote.

Just received polling cards (and Private Eye on the right day!) - the polling cards say that postal votes will be sent out on 21st April - so a date for our diaries.

[Femke]

Femke Wrote:

-------------------------------------------------------

> jamesmcash Wrote:

> --------------------------------------------------

> -----

> > Hello all,

> >

> > I am in touch with someone senior in Royal Mail

> > about this issue. He seems to think that the

> > problem has been largely resolved - I have told

> > him that it has not. If any Goose Green

> residents

> > have examples of post going missing or being

> > severely delayed please contact me by email at

> > [email protected] and I will flag

> them

> > up. Please include your postal address in the

> > email.

> >

> > Cheers

> > James

>

> Thank you, James. I will send you what is now a

> list with dates and would encourage others to do

> the same!

I have just emailed a letter to James with a summary of the issues I'm experiencing. It includes the following list of parcels of mine that were sent via RM (of which some tracked), a few were delayed but others have completely disappeared off the radar. Aside from being left utterly disappointed and frustrated at this extremely poor performing service, I can't help but feel like this is pure theft from myself and the often, small businesses that I order from that can't afford the fees charged by the likes of DPD and Hermes.

Kids bedroom wall stickers ? Shipped 27 January ? MISSING

Linen cushion ? Shipped 10 February ? MISSING

Kids bedroom wall stickers (replacement order) ? Shipped 15 February ? MISSING

Set of 3 glass vases ? Shipped 16 March ? MISSING

Kids wall hanging ? Shipped 19 March ? MISSING

Dinosaur print ? Shipped 19 March ? MISSING

2 Letter prints ? Shipped 21 March ? DELIVERED 30 March

Etsy handmade wall hanging ? Shipped 23 March ? MISSING

Large Childrens Alphabet poster ? Shipped 23 March ? DELIVERED 29 March

[Dullwitches]

Posted a card from SE22 0RR to SE22 8DX ( i know i could have just delivered it) however, it two exactly 2 weeks to arrive, first class stamp. It must be our local sorting office.

[Nigello]

On the other hand, postcard from SE22 to Sapporo, Japan took 4 days, SE22 to Germany took 2 days...

[Sue]

Nigello Wrote:

-------------------------------------------------------

> On the other hand, postcard from SE22 to Sapporo,

> Japan took 4 days, SE22 to Germany took 2 days...

Yes, it's the inward, delivery side which is the problem, not outgoing post