Jump to content

Recommended Posts

Femke Wrote:

-------------------------------------------------------

> Femke Wrote:

> --------------------------------------------------

> -----

> > jamesmcash Wrote:

> >

> --------------------------------------------------

>

> > -----

> > > Hello all,

> > >

> > > I am in touch with someone senior in Royal

> Mail

> > > about this issue. He seems to think that the

> > > problem has been largely resolved - I have

> told

> > > him that it has not. If any Goose Green

> > residents

> > > have examples of post going missing or being

> > > severely delayed please contact me by email

> at

> > > [email protected] and I will flag

> > them

> > > up. Please include your postal address in the

> > > email.

> > >

> > > Cheers

> > > James

> >

> > Thank you, James. I will send you what is now a

> > list with dates and would encourage others to

> do

> > the same!

>

> I have just emailed a letter to James with a

> summary of the issues I'm experiencing. It

> includes the following list of parcels of mine

> that were sent via RM (of which some tracked), a

> few were delayed but others have completely

> disappeared off the radar. Aside from being left

> utterly disappointed and frustrated at this

> extremely poor performing service, I can't help

> but feel like this is pure theft from myself and

> the often, small businesses that I order from that

> can't afford the fees charged by the likes of DPD

> and Hermes.

>

> Kids bedroom wall stickers ? Shipped 27 January ?

> MISSING

> Linen cushion ? Shipped 10 February ? MISSING

> Kids bedroom wall stickers (replacement order) ?

> Shipped 15 February ? MISSING

> Set of 3 glass vases ? Shipped 16 March ? MISSING

>

> Kids wall hanging ? Shipped 19 March ? MISSING

> Dinosaur print ? Shipped 19 March ? MISSING

> 2 Letter prints ? Shipped 21 March ? DELIVERED 30

> March

> Etsy handmade wall hanging ? Shipped 23 March ?

> MISSING

> Large Childrens Alphabet poster ? Shipped 23 March

> ? DELIVERED 29 March


Sympathies, I thought my post was bad...it looks like large letters are seriously delayed/lost whereas parcels and regular letters are getting through eventually.


And yes, anything i post out of ED is arriving within a few days - I don't know anyone else in the UK who is suffering like we are.

Penguin68 Wrote:

-------------------------------------------------------


> However the underlying problem - of under

> staffing, remains. Where regular post-people are

> off on leave, or sick, their walks are not being

> covered - as they used to be from Sylvester Road

> when it was logistically simple for a post-person

> to return (walk back) to the DO and take out

> another round - being paid over-time of course.

> And where walks are uncovered - with no regular

> post-person - these go on being uncovered.

>

> So deliveries can still be at best patchy and at

> worst non existent. This was a knock on from the

> initial management decision to close Sylvester

> Road (which wasn't any longer fit for purpose) but

> not to replace it with a fit for purpose DO

> locally - but instead to cram the ED work into the

> Peckham DO. The Forest Hill DO was better placed,

> logistically for this - but wasn't I believe big

> enough.


Forest Hill took on Sydenham's post instead when their sorting office closed.

we do not seem to be getting our post - loads of birthday cards and a couple of pressies posted well over a week ago have not arrived - we seem to get sales mail (foxtons/specsavers etc) which is addressed to us, but personal post is not getting thru. Really annoying


we are in the goodrich/friern road area

The Royal Mail issue continues... turns out we had two (high value) deliveries on Thursday 8th on Derwent Grove, both were confirmed as delivered by RM, one has a "IUX" signature (not ours) on the website - which is apparently what they use now for "signed for" deliveries when the person isn't in.


Neither were even attempted - thank you to our neighbour's Ring camera, we can see no postie walked up our path that day. So they are signing for the parcels themselves, not even attempting delivery.


We've been on the phone to Royal Mail this morning, and they are investigating it, but are very defensive and keep saying the postie delivered it, even though we have proof no one even walked down our path.


We?re not holding our breath, but just wanted to flag in case anyone else is getting missed deliveries.

Femke Wrote:

-------------------------------------------------------

> Femke Wrote:

> --------------------------------------------------

> -----

> > jamesmcash Wrote:

> >

> --------------------------------------------------

>

> > -----

> > > Hello all,

> > >

> > > I am in touch with someone senior in Royal

> Mail

> > > about this issue. He seems to think that the

> > > problem has been largely resolved - I have

> told

> > > him that it has not. If any Goose Green

> > residents

> > > have examples of post going missing or being

> > > severely delayed please contact me by email

> at

> > > [email protected] and I will flag

> > them

> > > up. Please include your postal address in the

> > > email.

> > >

> > > Cheers

> > > James

> >

> > Thank you, James. I will send you what is now a

> > list with dates and would encourage others to

> do

> > the same!

>

> I have just emailed a letter to James with a

> summary of the issues I'm experiencing. It

> includes the following list of parcels of mine

> that were sent via RM (of which some tracked), a

> few were delayed but others have completely

> disappeared off the radar. Aside from being left

> utterly disappointed and frustrated at this

> extremely poor performing service, I can't help

> but feel like this is pure theft from myself and

> the often, small businesses that I order from that

> can't afford the fees charged by the likes of DPD

> and Hermes.

>

> Kids bedroom wall stickers ? Shipped 27 January ?

> MISSING

> Linen cushion ? Shipped 10 February ? MISSING

> Kids bedroom wall stickers (replacement order) ?

> Shipped 15 February ? MISSING

> Set of 3 glass vases ? Shipped 16 March ? MISSING

>

> Kids wall hanging ? Shipped 19 March ? MISSING

> Dinosaur print ? Shipped 19 March ? MISSING

> 2 Letter prints ? Shipped 21 March ? DELIVERED 30

> March

> Etsy handmade wall hanging ? Shipped 23 March ?

> MISSING

> Large Childrens Alphabet poster ? Shipped 23 March

> ? DELIVERED 29 March


I'm happy to report that virtually all the above items were delivered to me, most in the last week. I have actuslly noticed more RM activity (contractors wearing orange vests) delivering parcels on my road which has been, let's call it..refreshing. Hope it's not just a coincidence and we continue to see improvements.

Royal Mail is worse than ever. I?m still waiting for a package sent from Burgess Hill on 7th April by Special Delivery -supposedly guaranteed delivery by 1pm next day. Also still waiting for a package sent first class on 26th March. We did get some post today but 3 letters were for a completely different road! Truly lamentable service from Royal Mail.
The type of service you are getting does really seem to be a function of whether you have a postie 'in post' on your walk. If you do (as I currently do) you will get daily deliveries, except on rest days or when the postie is sick or on leave. If you don't, well 'go whistle' seems to be the Highshore Road mantra!
Our post improved for a while after the Christmas backlog; during which one parcel never arrived and another returned without being delivered.I have been told by our regular postman that their Annual Leave starts in April so they had use up any remaining holiday from the previous year or lose it. He came back and was told to prioritise parcels. I'm still waiting on a delivery sent at the beginning of the month.
  • 2 weeks later...

Dear all,


I have had a response from the Royal Mail. It comprises specific responses to individuals, which I will forward on but cannot share on here. However, the general gist of it is that they have had some staffing problems but that the deliveries should now be back to 6-days-a-week.


I see that there are some more positive posts above, and not many negative ones for a little while. Does this mean that the issue has been sorted? It may be that my intervention had an effect.


If not though, please continue to let me know (email is best, with your full address and details of the issues) and I will pursue it further.


Best wishes

James

  • 3 months later...

Is anyone still having delivery issues?


A package from St Thomas's hospital that was posted to me on 11 August has still not arrived, and another tracked package just comes up with a message saying no information is available until the item has been delivered.


How can that be described as "tracking"?


It's now been so long that the sender has sent me a replacement. Let's hope that doesn't also go into the abyss where Royal Mail seems to keep its parcels 🙄

I had a similar type of package delivered recently that took two weeks to arrive from another part of London, so yours may arrive imminently.


I think that type of "tracking" is one of the cheaper services where only proof of delivery is required rather than detailing the parcel's journey from end-to-end and all points in between.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Latest Discussions

    • I am delighted to hear the development was approved.  In my opinion, the UK is building far too little housing. And unless we build on green belts, the only solution is to increase the density of our cities, which is exactly what this scheme achieves.  Where I'm from (France), planning is generally looser and in my home city it's common to see single dwellings being razed to make way for a 5-6 story block of flats, even in city centres. Does it change the character of the local area? For sure! But I don't see another way to provide the supply to meet demand and provide ample supply of housing for a growing population. My personal experience is that in the UK, there is a lot more time spent on consultations, on achieving a perfect outcome for everyone. This results in generally better and more harmonious building than in France, but it makes things slower and more costly, with the need to coordinate many consultants.  It's interesting to compare France and the UK as they have similar populations and population growth, with an economy centred on a huge capital city. When you look at the number of houses/flats built in France and the UK over the past 10 years, the result is pretty striking. # France UK Difference 2023 298,100 150,370 -147,730 2022 392,100 182,070 -210,030 2021 410,000 177,160 -232,840 2020 368,800 129,440 -239,360 2019 387,700 153,000 -234,700 2018 401,200 168,610 -232,590 2017 434,700 164,110 -270,590 2016 370,000 155,150 -214,850 2015 341,000 148,150 -192,850 2014 336,900 140,760 -196,140 2013 357,900 124,790 -233,110 2012 382,300 101,020 -281,280 Total 4,480,700 1,794,630 -2,686,070 Average 373,392 149,553 -223,839 When HS1 was built, the French engineers (it was built with the French high-speed signalling) were surprised at how Brits wanted to "gold-plate" everything. The UK arguably has the best, most effective, more reliable, more well-equipped high-speed line in the world, but we've only got 68 miles of it and it cost 2.5 times what it cost the French to build a line extension at the same time.  In my view, there's no magic wand: just deciding who will be the losers. In France, people in established neighbourhoods my lose out as they see them change dramatically, while the new entrants benefit from a much higher supply of housing (and thus cheaper housing). In the UK, we give greater priority to preserving the lifestyle and amenity of the established dwellers over the new entrants who lose out as the supply is choked and prices are higher. A final point of comparison would be the price per square foot of property in Greater Paris is £467 while in Greater London it's £667 - 30% cheaper!
    • This web page lists some companies that recycle CDs https://www.reducereuserecycle.co.uk/where_can_I_recycle/cds_and_dvds.php  
    • I heard it as well, woke me up, very strange.  I don't care for myself but I do worry for people with children and animals, it is a nuisance and happens more and more nowadays.
    • Has that ever actually happened? The bags are quite bright, and don't blend in with the pavement, so are quite noticeable. But surely there can't be many  cases where someone has bothered to put the s**t in a bag,  but then just leaves the bag on the pavement?
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...