Jump to content

Recommended Posts

I'm near the park, and my broadband went down for about 10 hours yesterday (approx 12-10pm).

Rang them up about 9-30pm and they said 50% of modems in the area were down, and they said they were looking into it and that it should be resolved in the next 24 hours. Luckily my broadband returned about 20 mins after the call, not sure whether this was a direct result of my call or just a coincidence.

During the call I asked for an adjustment to my bill, and they agreed to a ?5 discount of my next bill.

You have to ask for this discount as they don't voluntarily offer it...

Link to comment
https://www.eastdulwichforum.co.uk/topic/24718-virgin-media/#findComment-563402
Share on other sites

  • 3 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Home
Events
Sign In

Sign In



Or sign in with one of these services

Search
×
    Search In
×
×
  • Create New...